SIR – We now know the world has gone mad. Morrisons , a Bradford born-and-bred supermarket employing many local people, shipping out to India. Sir Ken must be tormented by the fact that what was a local family business is now being turned into a circus, Things can only go from bad to worse – how can you run a business from a call centre in India? We all have tales to tell having spoken to call centres abroad, the lack of knowledge, expertise, understanding and sheer frustration of trying to talk to someone millions of miles away.
Who thought this would be a good idea? Staff who have worked for years at Morrisons out on their ear, not found other employment because there isn’t any. I know people who are losing their jobs, and what a pittance and opportunity they have been offered.
Rue the day, Sir Ken, when you passed your empire on. It isn’t your fault you couldn’t stay forever, but I bet you never thought it would come to this.
Mrs B Smith, Great Horton Road, Bradford
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