SIR – Some time ago, I had to have a very delicate medical procedure done, and this was to be done at Cooper Lane Clinic.

It was bad enough having to have the procedure done, but to have it done at a clinic, for me, made it worse.

I arrived on the day, parking was no problem and you don’t have to pay. I was shown into a room by a very pleasant receptionist, and in no time a sister called my name and in I went.

She explained what was going to be done, and that put my mind at ease. The procedure was done in no time at all and with no pain.

I would like to thank Dr Cade and the rest of the team for their skill and care. It was a good experience from entering the clinic to leaving. The place was also a credit to the cleaning staff.

Mike Turner, Temperance Field, Wyke