SIR – When he claims Metro’s main role is to provide bus and train information, your correspondent Paul Kirby (Letters, March 9) forgets that each year we spend around £25m subsidising vital bus journeys, £72m supporting the West Yorkshire rail network, and £50m annually on concessions for older, blind and disabled people.

However, we do take information provision very seriously, which is why Metro has come out top for information provision among the country’s Passenger Transport Executives in surveys by Passenger Focus and the Audit Commission.

Mr Kirby’s oft-repeated views are, it seems, at odds with those of the public.

In the face of frequent, multiple changes to bus services by the operators and severe budget cuts, Metro has taken the decision not to repeatedly re-print the bus maps, but updated versions are available to download online.

With almost one-and-a-half million timetables downloaded annually from our website at wymetro.com, we are now printing significantly fewer of them, which represents a cost saving and a contribution to our commitment to reducing our environmental impact.

Adding more pages to these timetables for maps would negate those benefits and diminish Metro’s current ability to deliver the same high standards as the other PTEs with fewer staff and at a lower cost.

Kieran Preston OBE, Director General, Metro