SIR – On Thursday, December 4, I took an elderly neighbour to the BRI for a pre-arranged hospital appointment. Due to the adverse weather I changed routes on several occasions, finishing up in Emm Lane, where I got stuck in ice and stalled the car. I was then unable to move due to abandoned cars.

Suddenly two young men came to my assistance; one had a spade. In about five minutes I was on my way.

I offered them payment for their kindness, which they declined to take. I didn’t know their names but would like to thank them very much for their kindness through your T&A.

Michael Ive, Windhill Old Road, Thackley