SIR - I spend my time in a wheelchair. Its not been long since I found myself in this whole new world. I find the ignorance of people shocking. The most frustrating events are being excluded from shops because of steps and the insidious actions of the visitors of the shops to retail parks and hospitals.

Persons waiting for their relatives in disabled bays without a badge regularly occurs on Forster Square retail park. It’s sheer ignorance and arrogance and the stated fines need to be imposed on these lazy people, but they get away with it. WHY?

Judith Bond, Billing View, Rawdon