SIR – Some weeks ago, my wife and I decided to come to Bradford for the first time with the intention of visiting the National Media Museum.

Returning from holiday shortly after our visit, we received a Bradford Council Bus Lane Penalty Charge stating we’d been in a bus lane in Nelson Street in the city centre just before noon.

We were gobsmacked. There was an enclosed photo of our vehicle.

Now this photograph can be taken two ways – a car choosing to deliberately ignore signs and deserving a £60 fine, or a pair of elderly pensioners lost and confused, not seeing a bus lane sign and desperately trying to find the entrance to a car park.

We do not have sat-nav, trusting to follow the brown direction signs to the museum.

Well, what a fiasco that was! Coming off the M606 we chose to follow the brown signs (where they existed) and take an extremely circular tour until signs petered out completely. We drove around the centre several times completely lost and inadvertently entered a bus lane.

We appealed to the Council and received little sympathy, just a £60 fine and a souvenir photograph of our car.

Rest assured we shall tell all our friends of the perils of being a tourist in Bradford.

The Council coffers may be fuller, but it is our intention never to visit unfriendly Bradford again.

Bob and Helen Hargreaves, Manley Close, Summerseat, Bury