SIR - On Tuesday of last week I had cause to return a faulty item to Argos in the Forster Square Shopping Centre and, despite the fact that being a summer item they did not have it in stock, nor did any of their other stores, the manager, said that he would ring around and see what he could do.

My details were taken and the following day there was a telephone call to say the item was with them and that I could collect it at my leisure.

In this modern age when the customer does not always get looked after and is sometimes seen as a bit of a nuisance, I feel the manager is to be commended for his courtesy and help.

Graham Waddington, Toller Lane, Bradford