SIR – As we shiver through one of our coldest winters, I know that many households across your region will be worried about their heating bills.

There is help out there, which is why I’m encouraging those most in need to call the free Home Heat Helpline on 0800 336699 to find out about grants for insulation and special reduced tariffs, as well as advice on how to keep warm.

It wasn’t so long ago that I was a single mum living on benefits with two young kids, so I know how hard it can be to keep your family warm when every penny counts.

I would add layers to the kids’ beds on really cold nights and sit in the living room with my coat on rather than spend the limited money I had on heating the house.

But this doesn’t have to be the situation for families across your region. Had I known about the Home Heat Helpline I would have picked up the phone immediately – which is why I encourage your residents to give them a call.

Kym Marsh, Coronation Street actress