SIR - On June 29 I wrote to Bradford Council's planning department (who I employ, via my rates) with a question regarding acquisition of land. Have they responded? Not yet. Will they respond? Doubt it. What a shambolic lot we have in our planning department. I'll type the letter again (maybe they didn't recognise a hand-written letter?) and this time I'll send it by Royal Mail's recorded delivery service. One never knows if letters to the Council even get to the correct department, does one?

Rita Robertshaw, Dalecroft Rise, Bradford