AN Ilkley headquartered estate agency group with 21 regional offices has scooped a raft of prestigious awards from AllAgents, which is the UK’s largest customer review website for the property industry.

Dacre, Son & Hartley’s offices in Ilkley, Otley, Burley in Wharfedale and Bramhope have all won gold awards and more than 750 people, who have sold or bought through the firm’s 20 offices, have now left five-star reviews on the AllAgents website, with over 98 per cent saying they would recommend the company to others.

Patrick McCutcheon, Head of Residential Sales at Dacre, Son & Hartley says: “Winning these gold awards from AllAgents is a major achievement that we’re all very proud of. The review site is the property industry’s equivalent to TripAdvisor and is based on genuine reviews from clients who rate the service they have received.

“To think that so many of our clients have gone out of their way to share the positive experience they enjoyed with Dacres, is hugely rewarding and is the ultimate endorsement for the work we do.”

This latest awards success follows the firm’s specialist lettings division being recognised as one of the top three in the Yorkshire & Humberside region in the Best Estate Agent Guide, which is run by the Property Academy. After taking a bronze medal in the medium sized agency category, Dacres is now included in the prestigious ‘Best Estate Agent Guide 2019’.

The Property Academy, in conjunction with Rightmove conducted an in-depth analysis of performance data for 25,000 branches over a 6-month period and also carried out 50,000 mystery shops on over 1 million different properties - the biggest mystery shopping review process ever undertaken of the property industry.