SIR - No surprise we sometimes feel a little down in the dumps with our politicians backbiting even in the same party and we the public thinking that, these days, nothing works.

Just when we need everyone to pull together ‘Post Covid’ and ‘Post Brexit’ we are stymied by continuous politically motivated disputes in healthcare and transportation.

So it’s a nice surprise when an institution with a poor record raises its game to acceptable, indeed commendable, levels of performance.

The online renewal of my passport complete with new photo took five working days from input to doormat, with email updates at each stage of the process. And it wasn’t a ‘one-off’ either because the missus had the same result two weeks later. Yes, Minister.

Denis Spence, Mitchell Close, Idle