A bus driver has been described as a hero after helping a 57-year-old woman in trouble. 

Jan Greenwood, who lives in Addingham, had been shopping in Bradford city centre when she decided to take the bus home from a stop on Sunbridge Road.

“I remember being at the bus stop and getting on the bus, but despite trying very hard to, I can’t remember anything after that,” said Jan. 

“The next thing I can recall is being on the floor, being helped up by the bus driver.”

Transdev bus driver Mark Adams came to Jan’s rescue after she suddenly collapsed on the 662 service.

Bradford Telegraph and Argus: Transdev bus driver Mark Adams and Jan Greenwood meet up after the incidentTransdev bus driver Mark Adams and Jan Greenwood meet up after the incident (Image: Keighley Bus Company/Transdev)

The veteran drew on first aid training from his time as an infantryman for the British Army in Afghanistan.

Jan was taken to hospital, where doctors revealed she may have suffered from a focal seizure and now requires an MRI scan. 

It followed a series of unfortunate events in her life, having previously suffered a stroke in 2017, lost her husband, and struggled with her ability to walk due to spondylitis and fibromyalgia. 

Jan said: “Having not been out for over a month I just needed to go into town and do some shopping, and I had no idea it would turn out this way. I want to say a huge thank you to Mark – he really went above and beyond to help me.”

Handing Mark a card, she said: “I want to thank you so, so much … you’re my hero.”

Bradford Telegraph and Argus: Transdev bus driver Mark Adams and Jan Greenwood reflect on their experienceTransdev bus driver Mark Adams and Jan Greenwood reflect on their experience (Image: Keighley Bus Company/Transdev)

Bus driver Mark Adams said: “I was first aid trained a few years ago, in the military as an infantryman serving in Afghanistan, and did a refresher course in my previous job.

“I didn’t expect it to be needed on an ordinary day driving a bus, but I’m just glad that I could help. A lot of people on the bus didn’t know what to do and turned to me – fortunately I was able to look after Jan until a paramedic team arrived.”

Alan Isherwood, general manager for Transdev’s The Keighley Bus Company, said: “Our driver’s quick thinking in this situation undoubtedly prevented an already worrying situation from becoming even more serious.

“We ‘re very proud of his fast actions to help our customer Mrs Greenwood – we send all our best wishes to her, and we hope to welcome her to travel with us again when she’s feeling better.”