A Bradford Council-run care home has been placed in special measures following the Care Quality Commission (CQC)’s latest inspection.

The health and social care watchdog visited Valley View Court on Scatcherd Drive, Oakworth, across two dates in November 2022.

The care home, which provides personal care and rehabilitation for older people including those with dementia, was handed an overall ‘inadequate’ rating.

The home was also rated ‘inadequate’ for safety and leadership as well as ‘requires improvement’ fo responsiveness, effectiveness and the inspection question, ‘is the service caring?’.

But a spokesperson for the care home said staff are already "confident that the [new] measures implemented" will lead to an improved rating. 

The report said: “People were not always safe. People were at risk of harm as the provider had not identified, assessed or mitigated risks. This included risks related to people's health and care needs. Medicines were not managed safely.

“People did not always receive person-centred care and care records did not fully reflect their needs.

“Although some staff were kind, caring and compassionate and treated people well, other staff were task focused and did not respond appropriately to people's needs. There were limited activities taking place and there was little to occupy and interest people.

“Staffing levels were not always sufficient to meet people's needs, with a high reliance on agency staff members. Agency staff were not always provided with a robust induction to the service or allowed time to read care plans and get to know people's requirements.

“Staff training was out of date for subjects specific to the needs of people using the service, such as dementia and rehabilitation. People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests.

“There had been a recent change in leadership. The governance structure was ineffective which meant the service was not appropriately monitored at manager or provider level.”

It was the care home’s first inspection since the service was registered in October 25, 2019.

The report added: “People were supported to keep in touch with family and friends through phone calls and indoor visits. People had access to healthcare services. People were provided with a good amount of food and drinks.

“The registered manager and provider were responsive to the inspection findings. They took action after the inspection and shared plans to improve their systems and processes.”

In a statement, a spokesperson for Bradford Council said: "The Care Quality Commission (CQC) inspected Valley View Court in November 2022 and identified some concerns, this resulted in a the overall rating of inadequate.

“An immediate action plan was put in place to address the issues, including reducing the high number of agency staff due to an increase in Covid immediately prior to inspection. Additional support and training were immediately put in place and we have continued to work with the CQC during this time.

“Valley View is a short-stay care home, it does not have long-term residents. 

“We are confident that the measures implemented will provide assurance to the CQC on their next inspection visit in January and will lead to an improved rating of Valley View Court in due course. The welfare and safety of our residents is always our top priority.”

Want Bradford’s top stories delivered straight to your inbox each morning? Sign up to our newsletter to get our daily bulletin.

Follow us on Facebook, Twitter and Instagram to keep up with all the latest news.

Have you got a story for us? Email newsdesk@telegraphandargus.co.uk or contact us here or call us on 01274 705292.