UP TO a dozen houses in Baildon have been without internet or landlines since Monday afternoon after a delivery lorry crashed into a telegraph pole and snapped the telephone lines.

The affected householders on Ferncliffe Drive, Baildon, include several very vulnerable, elderly and home workers who now have been left isolated during lockdown.

BTOpenreach estimate that, due to the bank holiday weekend, it could be Tuesday when service is restored.

One resident said: "We are in self isolation as I am classed as very vulnerable. Openreach came on Monday and cut down half the telegraph pole to make it safe. Since then nothing has happened nor has anyone been to tell any of the residents what’s happening.

"Pretty poor service given the pandemic."

A neighbour said the incident involved a Tuffnells lorry and it had been captured on their CCTV which was now with the police who are investigating.

They said: "Tuffnells were delivering to no 9. They reversed into the post, a chappy got out looked at the pole and the van and got back in leaving cables all in the road and a cracked pole.

"Police were called and closed the road for a short time until BTOpenreach arrived to secure cables and cut the pole down."

Both BTOpenreach and Tuffnells had been contacted for a comment but neither had replied by the time the T&A went to press.