POLICE have revealed on social media they have received 920,579 non-emergency calls on their 101 service.
This is a reduction of three per cent compared to last year, but the way people report crimes online has increased.
The police received 98,295 online reports, an increase of 68 per cent from 2017, and a total of 51, 540 live chats - an increase of 85.5 per cent on 2017.
A spokesman for West Yorkshire Police said: "While 101 calls have reduced by three per cent on 2017 our online footprint has increased.
"Our alternative contact options have become an important tool in reporting crime.
"We have seen a large increase in usage of 101 live chat and crime reporting forms, which is having a significant impact on reducing calls received to our contact centre."
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