A shocked mum has slammed staff at a doctors’ surgery after she had to phone 999 from a waiting room when her daughter suffered an allergic reaction.

Saima Tabasum, from Wibsey, claims her daughter could have died had she continued to wait as instructed instead of calling an ambulance.

The mum says she is now unable to sleep properly and says she suffers flashbacks about the ordeal, which eventually saw her five-year-old daughter lose consciousness for three hours and spend the night in hospital last Thursday.

The Ridge Medical Practice, in Smith Lane, Wibsey, said it would "fully investigate" the incident.

Ms Tabasum rushed her daughter, Mikkiyah, to The Ridge when the child confessed to eating a cashew nut at her grandmother’s house.

The family knew Mikkiyah was allergic to hazelnuts, but she had never suffered a reaction to any other kind of nut.

Ms Tabasum had already booked an appointment with a GP for herself, but arrived at the practice and urged receptionists to let her daughter take the appointment.

It was at this point, according to the mum, that receptionists refused to swap the appointment, despite the child complaining that her throat was closing.

She said: “I knew they wouldn’t have any emergency appointments, but at this point she was getting worse.

“The receptionist said she wasn’t going to see the doctor and that she would have to ask the doctor to re-arrange the appointment.

“They told me to go and sit down, but my daughter was telling me she was itchy, wasn’t feeling herself and struggling for breath.

“I was holding her and within seconds she was becoming worse and worse.

“My sister took her outside and I went back to reception and said she needs help, but the receptionist said ‘you will have to wait to see the doctor’.”

Ms Tabasum said she then took the decision to phone 999 and call an ambulance out to the doctor’s surgery.

Paramedics took Mikkiyah into the back of an ambulance and injected her with an EpiPen to deliver epinephrine, a chemical that narrows blood vessels and opens airways in the lungs.

Ms Tabasum added: “I don’t want that to happen to anyone else.

“I could have lost my daughter.

“I was very upset with the service.

“My daughter is still thinking about this and is still in shock.

“All of their staff should be trained to deal with these incidents because this could happen to anyone in the future.”

The youngster was discharged from hospital at noon on Friday after further treatment and is now recovering at home.

Ms Tabasum has logged a formal complaint with surgery bosses, which is part of a group running three sites in Bradford.

The Ridge Medical Practice has 23,000 patients on its books and its Great Horton site is the location for the sixth season of Channel 5 documentary GPs: Behind Closed Doors.

A partner for the surgery said: “We are looking into the process in the normal way and we will fully investigate.”