SIR – I would like to ask Thornton Medical Centre what’s the best time to make a doctor’s appointment. I was told at the Denholme surgery to ring Thornton at 8.30am only to be told all appointments are full. Maybe I should ring between 7.30am and 8am instead, hoping to get in or will that be full too at that time?

R Heaton, St Helena, Denholme