SIR - The Emma Clayton column, December 30, was excellent in describing the selfishness, greed and rudeness of some members of society, during her meagre experience working as a High Street store over the Christmas period. As a person of mature years can tell her she will witness more of this behaviour in her coming years but not to be too disappointed because as Emma goes on to say there are many unselfish, caring people about as shown when disasters occur such as problem flooding. These comparisons to people may not always be reported! So remain anonymous in their actions.

Mr S Pickup, Sulby Grove, Bradford.