Family angry as Buttershaw mum, 82, slips away from care home

May Thirkill with daughters Patricia Cooper and Christine Lappage May Thirkill with daughters Patricia Cooper and Christine Lappage

An investigation has been ordered by owners of a Bradford care home into how an 82-year-old woman suffering from dementia was able to slip away unnoticed in the middle of the night and ended up in hospital.

May Thirkill was found hurt on a pavement at 1am after falling in rain, smashing her glasses and hearing aids, said daughter Christine Lappage.

Mrs Lappage said if it was not for the Good Samaritan couple who called an ambulance, her mother could have died.

She was found in Southfield Road, Little Horton – a street away from Emily Court Care Home where she had been having respite care.

The unknown couple had comforted her until paramedics took her to Bradford Royal Infirmary where she was treated for a badly-bruised face.

Mrs Lappage said: “Mum gave the hospital her name and they contacted Emily Court asking if she was one of their patients. They answered that she was but she was tucked up in bed. The A&E staff then had to ask them to check her bed and of course she wasn’t there.

“If it hadn’t been for that couple finding her, she could have been left lying there for hours in the belting down rain. She could have died.”

Mrs Lappage said her mother had got out of bed, put clothes on over her pyjamas and had managed to get out through a fire exit without triggering an alarm “They had no idea she had got out,” said Mrs Lappage who is now considering taking legal action against the care home owned by Yorkshire Housing Association, which states on its website that it specialises in dementia care.

Mrs Lappage said after talks with the home the family was told someone must have gone out of the fire exit for a smoke and failed to switch the alarm on. She said: “That’s unacceptable and puts all residents’ in their care at risk. We paid for our mother to be looked after and she wasn’t. It’s as simple as that.”

Mrs Lappage, 57, and her sister Patricia Cooper, 59, had visited Emily Court before she went to stay for two weeks and said they had been reassured there would be no chance of their mother wandering off. Mrs Lappage said: “We told them what she was like and they said they put special pads round the bed so if she put one foot out at night an alarm would go off.”

The sisters, who shared caring for their mother so she could stay in her own home on the Buttershaw estate, had gone on what should have been a holiday of a lifetime in Mexico when the incident happened on May 8.

In a statement to the Telegraph & Argus last night, Naomi Atkinson, Yorkshire Housing Association’s head of care and support, said: “We are deeply sorry that Mrs Thirkill was able to leave Emily Court unaccompanied. This is the first time that this situation has occurred and we apologise to her family for the concern and stress that has been caused.

“We have been working closely and continuously with the customer and her family to fully investigate this incident. We informed the Care Quality Commission (CQC) and Bradford Adult Protection Service immediately and have informed Emily Court customers and their family members too.” MIss Atkinson said measures had been put in place and an action group had been established to investigate.

Yorkshire Housing said it was working with the Care Quality Commission and pledged to keep Mrs Thirkill’s family informed.

Comments(7)

Huneybunch says...
1:15pm Sat 19 May 12

Just goes to show that these homes are not all that save if the lady could get oout anyone can get in. They stated customer but surely they should say resident, but there again its just a business to them.

Mik_e says...
1:21pm Sat 19 May 12

Why contact the press and make your private matters public ?

Huneybunch says...
1:28pm Sat 19 May 12

Mik_e wrote:
Why contact the press and make your private matters public ?
If they didnt we wouldnt know what was going on in these homes. Knowing now what you know and if you had to put a parent in a home would you choose this one. If it was the person going for a cig then they should be sacked. As for sueing arent we getting a bit like America. A refund for the charge that they would have been charged and an apoligy should be enough dont you think.

justjustice says...
2:01pm Sat 19 May 12

I think in this case they are completely within their rights to sue the care home. The home failed completely in so many ways, and as said if it wasnt for the couple calling an ambulance their mother would be on a slab in a morgue right now!

It's the care home's responsibility to hire caring staff and to train them properly. If a staff member disabled the alarm of a fire door to pop out for a quick smoke, that person endangered the entire home! It's that person's fault, but also the fault of the home for not making the rules clear. I am pretty sure we all know that this sort of behaviour goes on in many places, and it is the company's fault for allowing it. It may have been just to pop out for a quick smoke, but one of the residents was able to use that to get out and get hurt!

This shows that these homes need stricter measures, wasnt it just a few weeks ago where a home had staff slapping and abusing a resident then the following week given the all clear and the report not even mentioning the incident!

Oliver Hardy says...
6:16pm Sat 19 May 12

They don't look very happy, do they?

Smell the coffee says...
4:21pm Tue 22 May 12

justjustice wrote:
I think in this case they are completely within their rights to sue the care home. The home failed completely in so many ways, and as said if it wasnt for the couple calling an ambulance their mother would be on a slab in a morgue right now!

It's the care home's responsibility to hire caring staff and to train them properly. If a staff member disabled the alarm of a fire door to pop out for a quick smoke, that person endangered the entire home! It's that person's fault, but also the fault of the home for not making the rules clear. I am pretty sure we all know that this sort of behaviour goes on in many places, and it is the company's fault for allowing it. It may have been just to pop out for a quick smoke, but one of the residents was able to use that to get out and get hurt!

This shows that these homes need stricter measures, wasnt it just a few weeks ago where a home had staff slapping and abusing a resident then the following week given the all clear and the report not even mentioning the incident!
They will be when that big cheque comes through the post

runner35 says...
11:19pm Thu 31 May 12

I felt the need to comment on this article as I have first-hand experience dealing with this care home; over the last 12 years I have had three close relatives who have been residents in Emily Court, one of whom is still there. I have always found that their standards of care is excellent, with staff going above and beyond their call of duty. Having visited family members in various other care homes around Bradford, where I have not been happy for my family to stay, I feel confident in the care delivered at Emily Court. If I had concerns I certainly would not have been happy for my family members to stay in such a home.

I think that we must now trust that an investigation will take place to look at both sides of the story to find out the reasons which led to the event and then trust that any appropriate measures are implemented to reduce the risk of something happening like this again.

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