Girlington family's anger at response to 999 call as man dies (From Bradford Telegraph and Argus)

While there is probably more to this than is in the report, 13 minutes doesn't seem to be a bad response time in today's driving conditions.

"In the Bradford, Calderdale and Kirklees area the service is currently reaching 77.11 per cent of patients with potentially life-threatening illnesses and injuries within eight minutes. The nationally-set target is to reach 75 per cent of Category A incidents within eight minutes."

13 minutes is absolutely ridiculous. The drive from Fairbank Road to the Hospital is 4 minutes drive away, and in peak traffic add a couple of minutes. However! this call was made in the early hours of the morning at 3.43am, so the caller would have expected that ambulance which was on stand by to make it in less than the 4 minutes it would normally take.
To say 13 minutes is not bad is very ill judged. This family has a legitimate complaint to make.
Walking time from Fairbank Road to the Infirmary takes 15 minutes!

It's hard to comment on somthing like this without the full facts. The ambulance could have been finishing a call made elsewhere, the NHS is streched and they do the best they can. Sometimes you might be the only one ringing for an ambulance, another time there might be 5 separate calls come in at similar times.
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I will say this, various roads in that area have major parking issues. Some roads might aswell be one way streets such is the reduction in width due to parking.
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Just pray that the people from the NHS on the front line are protected in these hard times as they do a sterling job against the odds.

Duckworth Lane to Toller LAne and then turn right onto Fairbank Road.
No one way streets.

Ambulance could have made it earlier, not saying if the outcome would have been different, but the point I am making is that the drive time to get to its location needs addressing.

I can not comment on whether there were ambulances at the Hospital on standy by or were every single one out on calls and coming in from other various locations.

Sure the hospital will have these facts, and they need to be looked into.

Be thankful that the number of stories we see like this are very small.

Thee Voice of Reason wrote:
Be thankful that the number of stories we see like this are very small.

This is very rare, and I can understand the family being upset.

It can not be easy to plan staffing as no two nights will be the same.

If anything the article shows why no cuts should be made to the NHS.

Ambulances don't always go to calls directly from the BRI. They are usually from the ambulance depot on Northside Road.
I'm sure the poor quality of parking on Fairbank Road doesn't help either. There is only room for one car to drive down for the majority of the road, and it's not uncommon for people to stop in the middle of the road to let their relatives out or have a chat with their mates. Fair enough it's unlikely to be the case in the early hours of the morning, but still an issue.

One or two points here, firstly, we dont know where all the ambulances were located. Were they on other jobs? Secondly, and for me more important, as someone who has worked in and around the NHS for a number of years before retiring, if the general public were allowed to see what was actually happening they would be amazed. I have been at BRI when ambulances have been called via 999 to someone who has a headache and various other minor ailments. The ambulance service HAS to respond to them all, until mthey arrive at the scene they have no way of knowing what they are attending. I am not saying that this is what happened in this case and I am not defending the ambulance service but one has to see the whole picture which of course most people dont.

SouthEastAsianBradfo
rdian wrote:
Duckworth Lane to Toller LAne and then turn right onto Fairbank Road.
No one way streets.

Ambulance could have made it earlier, not saying if the outcome would have been different, but the point I am making is that the drive time to get to its location needs addressing.

I can not comment on whether there were ambulances at the Hospital on standy by or were every single one out on calls and coming in from other various locations.

Sure the hospital will have these facts, and they need to be looked into.

The ambulance station isn't the BRI are you just assuming a ambulance was there waiting.

davidh66 wrote:

SouthEastAsianBradfo

rdian wrote:
Duckworth Lane to Toller LAne and then turn right onto Fairbank Road.
No one way streets.

Ambulance could have made it earlier, not saying if the outcome would have been different, but the point I am making is that the drive time to get to its location needs addressing.

I can not comment on whether there were ambulances at the Hospital on standy by or were every single one out on calls and coming in from other various locations.

Sure the hospital will have these facts, and they need to be looked into.

The ambulance station isn't the BRI are you just assuming a ambulance was there waiting.

as i said, I can not comment on whether there were ambulances at the hospital on standby.

The ambulance arrived within 13 minutes of the call, I'm sure the paramedics did all the could to save this gentlemen. However, we all have to face the fact at some point, that it is our time to go.

His daughter says he would have lived had the ambulance arrived 5 minutes earlier, I'm afraid she does not know this for sure. i undertsand they have to greive, but to blame the ambulance service for his death appears to be very wrong.

Or could it be they think they might get a payout?

RICHARD I wrote:
The ambulance arrived within 13 minutes of the call, I'm sure the paramedics did all the could to save this gentlemen. However, we all have to face the fact at some point, that it is our time to go.

His daughter says he would have lived had the ambulance arrived 5 minutes earlier, I'm afraid she does not know this for sure. i undertsand they have to greive, but to blame the ambulance service for his death appears to be very wrong.

Or could it be they think they might get a payout?

At last someone has mentioned payout. The suspense couldnt take anymore.

im assuming this family is muslims! dont they believe when your times up your times up ?????

The ambulance service do a fantastic job. imagine if there wasnt an ambulance service OR you had to pay for an ambulance .hmmmmmmmmmmmm!! wonder what they would have done then ??!!

where theres a blame theres a claim !
key words . rate-will... how appropriate !

I got a telepathy message from the family whose loved one passed away for all you guys who are talking about claims....

it's "fu*k ya all, leave us alone and let us grieve in peace".....

don't shoot the messenger!

John_Phillips IV wrote:
Re. the person on the other end of the line: . "“He was under-trained and they have admitted that,” he said." .. . So the NHS employ people who are supposed to help others in life-threatening situations? . Sue the @sses of this 3rd world organisation (for manslaughter amongst other sick actions).

Thats right sue the ar$e off something that is paid for by the public, that will help everyone.
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Like I said above the fact stories like this are very rare go to show that thousands are saved by the actions of these people. Unfortunately not everyone can be saved due to how streched the system is.
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At that time in the morning it wouldn't suprise me if various ambulances were on call dealing with drunken idiots in the city centre.

"sick actions" "manslaughter" "disgraceful" say the resident fool John Phillips!

Where in the piece did he read this? Apart from being 5 minutes outside the targeted response time, and the 999 call handler being undertrained to be able to help in this particular situation, where in the article does it mention anything of the sort?
What do people expect of the call handler? Do they think medically trained consultants should be handling the calls?

As regards, would I sue them? The answer is definately no, in a situation as appeared to happen above.

What proof do they have that he would have lived? answer - None what so ever!

Message to southeastasian.

if you don't want people to comment, don't go to the press with your story.

Let us grieve in peace. Why have the family let the T&A publish this then.

Too many people take welfare for granted in this country and are all too eager to point the finger when it lets them down. The NHS is a wonderful institution, it is underfunded and stretched to the limit yet it continues to save thousands of lives every year. Not everyone pays for it, but we can all use it. Perhaps the family should consider how things would have turned out if they were in another country.....Pakistan
, for example, where they can spend their money on a nuclear arsenal but can't look after their own people.

If the Toothless and Gutless is going to run with stories like this then they better be there to report the coroners verdict verbaitum.

Im sorry your Dad died. May you have the peace to grieve in.

I remember Mr Perwez Iqbal. Way back in the very early 80's long before the asian community was established he led a very effective campaign to get speed ramps put on to his road which was at that time a heavily native English street in them days. He fought tirelessy for the right of children regardless of there race to be safe. This special man's picture can be found in the 1982 archives of the Telegraph & Argus meeting the Lord Mayer where he was given permission to have speed bumps put on to his road and elsewhere. We should be ashamed to make this a race or muslim issue when this man should be credited for giving our children the right to to be safe from speeding cars. Next time you see a speed ramp think of your child and this man. As for the call handler he did not advise or support this family as he should have done. How many more are ther like him. If one watched Look North 16.06.11and listened to his daughter's interview all she is looking for is change for all of us and it is ludicrous to suggest she is after compensation. If she was she would have done that in private not appear on local news demanding change for all of us as a community.

Arthur12 wrote:
I remember Mr Perwez Iqbal. Way back in the very early 80's long before the asian community was established he led a very effective campaign to get speed ramps put on to his road which was at that time a heavily native English street in them days. He fought tirelessy for the right of children regardless of there race to be safe. This special man's picture can be found in the 1982 archives of the Telegraph & Argus meeting the Lord Mayer where he was given permission to have speed bumps put on to his road and elsewhere. We should be ashamed to make this a race or muslim issue when this man should be credited for giving our children the right to to be safe from speeding cars. Next time you see a speed ramp think of your child and this man. As for the call handler he did not advise or support this family as he should have done. How many more are ther like him. If one watched Look North 16.06.11and listened to his daughter's interview all she is looking for is change for all of us and it is ludicrous to suggest she is after compensation. If she was she would have done that in private not appear on local news demanding change for all of us as a community.

Well said Sir

I feel I need to reply to all those who have slated the Yorkshire Ambulance Service. My condolences go out to the family but people need to realise that this is propaganda & you have not heard the whole story, you were not played the whole recording of the call only the bits that they wanted you to hear to make it reflect bad on the ambulance service. The public DO NOT know how busy the Emergency Call Takers were on the night in question, dealing with drunks & the like. The same has to be said for the stretched ambulance crews & we do not know from what distance the ambulance has had to travel from. The "so called" ambulance crews sat at BRI may have been delivering patients & unable to leave BRI until they have been handed over to a qualified member of nursing staff or doctor.
Nobody hears about the fantastic work that the call takers & paramedics do day in day out 24 hours a day 365 days a year under EXTREMELY DIFFICULT circumstances & we should be proud of the work that ALL NHS staff do ! ! ! !

What a load of old tosh, ambulances only a few minutes away sat up at BRI awaiting calls, ha I bet they wish they could sit around and wait for calls. I'm afraid they go from incident to incident most of the time and don't get chance to sit around! As for only coming from BRI to Fairbank Road, well it obviously didn't did it! Probably attending some **** up tosser or someone with toothache or a headache that they have had for a week or two. Usual case scenario, ambulance do something right, don't hear a thing, do something 'wrong' and they are front page news, same old ****.

The lads and lasses work bloody hard day in day out on the ambulances and apart from a wage they get fook all else only complaints from wingeing fookers like the one in this story, look love stop moaning and get on with your life, **** happens! Go out observing for a shift with them, might change your perception of them then!

ambrosia wrote:
Ambulances don't always go to calls directly from the BRI. They are usually from the ambulance depot on Northside Road.
I'm sure the poor quality of parking on Fairbank Road doesn't help either. There is only room for one car to drive down for the majority of the road, and it's not uncommon for people to stop in the middle of the road to let their relatives out or have a chat with their mates. Fair enough it's unlikely to be the case in the early hours of the morning, but still an issue.

Why don't you do something about it then??

I'm correcting you.Perwez Iqbals's daughter said If the ambulance had arrived on time (maybe)dad would have got to the hospital and lived.” she used maybe, which makes sense. If Someone shot you and you laid there bleeding in need of medical attention and there was a 50/50 chance.Lets say the ambulance got to you late,and by the time they had arrived you were sinking away,who would you blame? the person behind the gun or the ambulance??? its not that simple mate. I don't think its to do with a payout,if it was she wouldn't come out shouting.

proudNHSworker wrote:
I feel I need to reply to all those who have slated the Yorkshire Ambulance Service. My condolences go out to the family but people need to realise that this is propaganda & you have not heard the whole story, you were not played the whole recording of the call only the bits that they wanted you to hear to make it reflect bad on the ambulance service. The public DO NOT know how busy the Emergency Call Takers were on the night in question, dealing with drunks & the like. The same has to be said for the stretched ambulance crews & we do not know from what distance the ambulance has had to travel from. The "so called" ambulance crews sat at BRI may have been delivering patients & unable to leave BRI until they have been handed over to a qualified member of nursing staff or doctor. Nobody hears about the fantastic work that the call takers & paramedics do day in day out 24 hours a day 365 days a year under EXTREMELY DIFFICULT circumstances & we should be proud of the work that ALL NHS staff do ! ! ! !

Would it have made any difference?

If all you can do is panic and scream then there aint no point is there?

Them crews, the whole team, it's what they do.

Panic is infectious, remain calm, deal with the situation.

Take responsability.

Mike Strutter wrote:

Arthur12 wrote:
I remember Mr Perwez Iqbal. Way back in the very early 80's long before the asian community was established he led a very effective campaign to get speed ramps put on to his road which was at that time a heavily native English street in them days. He fought tirelessy for the right of children regardless of there race to be safe. This special man's picture can be found in the 1982 archives of the Telegraph & Argus meeting the Lord Mayer where he was given permission to have speed bumps put on to his road and elsewhere. We should be ashamed to make this a race or muslim issue when this man should be credited for giving our children the right to to be safe from speeding cars. Next time you see a speed ramp think of your child and this man. As for the call handler he did not advise or support this family as he should have done. How many more are ther like him. If one watched Look North 16.06.11and listened to his daughter's interview all she is looking for is change for all of us and it is ludicrous to suggest she is after compensation. If she was she would have done that in private not appear on local news demanding change for all of us as a community.

Well said Sir

You've left the haters with not much room to manoeuvre! I bet they wish he and his daughter wasn't such a bless for all. Withdraw Satan!

Johnny Mnemonic wrote:

Mike Strutter wrote:

Arthur12 wrote:
I remember Mr Perwez Iqbal. Way back in the very early 80's long before the asian community was established he led a very effective campaign to get speed ramps put on to his road which was at that time a heavily native English street in them days. He fought tirelessy for the right of children regardless of there race to be safe. This special man's picture can be found in the 1982 archives of the Telegraph & Argus meeting the Lord Mayer where he was given permission to have speed bumps put on to his road and elsewhere. We should be ashamed to make this a race or muslim issue when this man should be credited for giving our children the right to to be safe from speeding cars. Next time you see a speed ramp think of your child and this man. As for the call handler he did not advise or support this family as he should have done. How many more are ther like him. If one watched Look North 16.06.11and listened to his daughter's interview all she is looking for is change for all of us and it is ludicrous to suggest she is after compensation. If she was she would have done that in private not appear on local news demanding change for all of us as a community.

Well said Sir

You've left the haters with not much room to manoeuvre! I bet they wish he and his daughter wasn't such a bless for all. Withdraw Satan!

Well said indeed! Although it's hardly relevant to this report.

The NHS have apologized to the family, they obviously had something to be sorry for, who are you people to judge?
Had the 999 call taker responded promptly then things would have been different, he put out an alert to medics after 3 minutes into the call when Mr Iqbals son is clearly saying "my dad is not breathing" it was a poor response from him.
Mr Iqbals family have raised this issue so that us people dont have to go through what they have just been through.
Get your facts right before you comment, the family are not even sueing the NHS so where is all this payout talk coming from?
Mr Iqbal was a hard working man who provided for his family, they dont need dirty money from a payout to live on.
This is a wake up call for the NHS and for us people, My condolences go out to the family and well done to Saima Iqbal for speaking out.

nanni bd3 wrote:
The NHS have apologized to the family, they obviously had something to be sorry for, who are you people to judge?
Had the 999 call taker responded promptly then things would have been different, he put out an alert to medics after 3 minutes into the call when Mr Iqbals son is clearly saying "my dad is not breathing" it was a poor response from him.
Mr Iqbals family have raised this issue so that us people dont have to go through what they have just been through.
Get your facts right before you comment, the family are not even sueing the NHS so where is all this payout talk coming from?
Mr Iqbal was a hard working man who provided for his family, they dont need dirty money from a payout to live on.
This is a wake up call for the NHS and for us people, My condolences go out to the family and well done to Saima Iqbal for speaking out.

"who are you people to judge?" They have been invited to comment here and their opinions while not palatable to everyone are indeed valid.
Personally I wouldn't have allowed comments but that decision isn't made by me or indeed you.

The main factor's in this story that we NEED to address are that cuts are being made and people are made redundant, due to that who suffers? we do!!
There are so many stories similar to this one, we all need to get together and try to speak out, so we dont tarnish our medical service's in this case the ambulance service so they dont have to work longer hours, most of all if we get more money injected to the NHS system we could have call handlers trained better, and most of all more ambulances on the road, so no1 goes through what this family did, please help Saimia Iqbal achieve this.

How stupid are you,whats Pakistan got to do with it.Pakistan is just as advanced as the UK.Pakistan is one of the worlds biggest exporters,and bigger than the UK.So don't even go there. Don't forget doctors from Pakistan are invited to the uk to work within the NHS to help them cope.They work extremely hard long hours and they don't cry about how they can only work a 9 to 5. Next time your there chances are high that you will be seen by PAKISTANI DOCTOR,THEN LAUGH AT YOURSELF.

Training has absolutely NOTHING to do with this issue, as soon as an address is obtained an ambulance is dispatched & not from BRI or any "depot" (whatever depots are...) but from wherever the nearest ambulance happens to be from the incident. It's ridiculous to blame the call taker for not getting the ambulance there sooner NO amount of training can magic an ambulance to your front door they are not Dr Who with his tardis!!!
Does anyone ACTUALLY know what the ambulance service actually have to deal with on calls and at scene? Hysterical families screaming, shouting & swearing & the call taker not actually being heard when all they are trying to do is help & ambulance crews being ATTACKED by "so called" patients. People should realise they are only trying to HELP. In other countries they charge for ambulances attending patients & DO NOT put up with being abused so why should our ambulance services put up with it?
As for training, do people realise that it actually takes weeks of training & exams to take emergency calls & the training process is ongoing so how can people say more training is needed when they haven't got the 1st idea what training they actually do????
People also have to accept that there is NOT an endless supply of ambulances & paramedics out there & they cannot respond to everyone all at the same time. Accept this & move on

madmikey wrote:
How stupid are you,whats Pakistan got to do with it.Pakistan is just as advanced as the UK.Pakistan is one of the worlds biggest exporters,and bigger than the UK.So don't even go there. Don't forget doctors from Pakistan are invited to the uk to work within the NHS to help them cope.They work extremely hard long hours and they don't cry about how they can only work a 9 to 5. Next time your there chances are high that you will be seen by PAKISTANI DOCTOR,THEN LAUGH AT YOURSELF.

It also lives on handouts from this country (in 2008 aid was increased to £16bn over the next three years) and the USA which donates more than us.
But you are correct in that Pakistan is totally off topic here.

PROUD NHS WORKER THIS WASNT A MATTER OF ABUSE IT WAS SUM1 WHO WAS DYING, WHO ARE YOU DEFENDING WHEN THE AMBULANCE SERVICE ADMITTED THE CALL HANDLER DIDNT HAVE ENUF EXPERIENCE AND HAS BEEN GIVEN ADDITIONAL TRAINING!!!!!!!!!! SO GIVE IT A REST DR WHO.....

sue em

i have just read this,lets not forget tommorow it can happen to us. There are issues here that need to be highlighted. just investigate an u will come to find they not the olny ones with a stroy like this. my condolences go out to the family.

It makes me cringe reading stories like this. The NHS do an excellent job, and after hearing the call on the news - me and my family thought what are this lot complaining about? It was treated as a Grade 1 call. Given the top priority. There was no rapid response vehicle available. What do the iqbals expect WYAS to do? If they live so close - why didnt they put their father into a car and rush him to A&E themselves? Maybe because they know the BRI is infested with hypochondriacs claiming sick notes - wasting time and diverting resources from real emergencies such as this. The call handler did his best, he kept calm and told you what you should be doing and what YOU were doing wrong. How can you be seriously trying to accuse someone of your fathers death? It's unfortunate but when your time comes, it comes. Have a look at the response times of Karachi and their record of coronary care and see how it compares to the NHS before you complain next time.

this is not karachi so the expectation should of been alot higer

this is not karachi so the expectations should of been higher

I was told that there was only 3 ambulances covering Bradford over night for the eighth most populated city in England (even bigger than Nottingham). so if there's more than three incidents going on at once, there will be delays). They have to send them from other districts (if free).
As for the call handler, yes the clip we heard, wasn't very encouraging, but it's not like people are queuing up to take a stressful job like his on.
the claim about the location and it's nearness to the BRI and Beckside road is ludicrous, you could even claim that his campaign for speed bumps slowed down emergency services in some areas Aare you saying that if you live in Thackley, you should have to wait longer than if you live in Girlington? these ambulances will be out and about. the rapid responders park up in differant parts of the city, but if they are all in use, are you going to knit one? Unfortunately like all aspects in the NHS demand is greater than supply. Yes it's sad that this gentleman died in such a manner and it has left this thought in his families minds that if there had been no delay he might still be with them, but that's a fact of life, we can't save everyone.

madmikey wrote:
How stupid are you,whats Pakistan got to do with it.Pakistan is just as advanced as the UK.Pakistan is one of the worlds biggest exporters,and bigger than the UK.So don't even go there. Don't forget doctors from Pakistan are invited to the uk to work within the NHS to help them cope.They work extremely hard long hours and they don't cry about how they can only work a 9 to 5. Next time your there chances are high that you will be seen by PAKISTANI DOCTOR,THEN LAUGH AT YOURSELF.

Biggest exporters of what?

A:Heroin
B:Terrorism

nanni bd3 wrote:
PROUD NHS WORKER THIS WASNT A MATTER OF ABUSE IT WAS SUM1 WHO WAS DYING, WHO ARE YOU DEFENDING WHEN THE AMBULANCE SERVICE ADMITTED THE CALL HANDLER DIDNT HAVE ENUF EXPERIENCE AND HAS BEEN GIVEN ADDITIONAL TRAINING!!!!!!!!!! SO GIVE IT A REST DR WHO.....

Quote
In a letter to the family, ambulance bosses admit the call handler did not handle the call in a “supportive way”. It says he has been provided with additional training.

Does this comment from the ambulance service say the death was a result of the call handlers experiance.
Does this comment say the ambulance turning up 5 min late is a result of the call handlers experiance.


Quote
During the 999 call, Mr Iqbal’s son Mussood Perwez can be heard desperately trying to resuscitate his father under the instruction of the ambulance call-taker.
This sounds like someones trying his best to help to me.

a think every one knows deep down the system sucks

Twiggy4 wrote:
a think every one knows deep down the system sucks

Give us all your explanation why you think the system sucks. Let everyone see if they are thinking like you.

Brad Exford wrote:

madmikey wrote:
How stupid are you,whats Pakistan got to do with it.Pakistan is just as advanced as the UK.Pakistan is one of the worlds biggest exporters,and bigger than the UK.So don't even go there. Don't forget doctors from Pakistan are invited to the uk to work within the NHS to help them cope.They work extremely hard long hours and they don't cry about how they can only work a 9 to 5. Next time your there chances are high that you will be seen by PAKISTANI DOCTOR,THEN LAUGH AT YOURSELF.

Biggest exporters of what?

A:Heroin
B:Terrorism

TO YOUR KIDS HA HA HA

I will start by giving my condolances to the lastest Mr Iqbal and their family and I am sure the Ambuance Service did all they can to try and help your family. . .I will go on to say I do think its disgusting to try and put the blame and point a finger at a person from the death of Mr Iqbal.
The hospital might only be 4 minutes away, The standby point may only be at the bottom of your street and their may even be an ambulance with your next door neighbour at the time, But what can the ambuance service do if that ambulance at the hospital are dealing with another patient, the ambulance that was on standby is now on another call out and the ambulance that is with your next door neighbour are trying to resusitate them. My point is no matter how far you live away from a standby point, station, or hospital, ambulances have jobs to do all the times of the day, they only have one pair of hands and they dont wait at the bottom of your street for a call from you. There is other people in bradford and across the whole of West Yorkshire that need the ambulance service at all time of the day. Ambulances are probably in such high demand and I would probably be right in saying that they are abused as well like much of the NHS is and an ambulance probably had to come from further a field than your '4 minute away' hospital.

The call taker probably has one of the worse jobs in the world along side with the paramedics. I dont understand how people can make such a big accusation from hearing the such a small part of the 999 call. There has to be more to this call then the 'MEDIA/NEWS' let on, why dont they play the whole call and let others judge for themselves rather than them give a bias opinion. I admire the people that can actually sit down and have patience to try and help others in these situations. After your call I am sure the call taker was not feeling up to doing his job for the rest of their day but they still have plod along and take more calls probably unfortunatly of the same nature. Untill you have seen the job that taking 999 calls involves and what actually happens behind the scene I dont think any of us can comment how 'ridiculous' the ambulance service is, they do a grand job and they do it to the best of thier ability. Not everything is possible in this world, I thought everyone would understand that its just common sense.

My conclusion is you really have no-one to blame, its a fact of life. People tried thier hardest to help your family and that is not good enough then what is?? If you are doing this to try and get a compensation payout then that is sick and wrong and its just another abuse of the service the NHS offers what we all pay for from our wages!!!

To be fair, i don't think Mr. Iqbal's family are wanting compensation. Their father has died in traumatic circumstances and they feel it could have been handled better.
The problem is that people often say what a difficult job nurses and the emergency services do, that if they could they'd pay them more etc. but in reality they wouldn't.
Other countries have been compared to Britain, but the NHS can no longer be free at the point of access if people aren't prepared to pay for it (through increased taxation). It's now become the International Health Service where people who don't contribute to it can get equal (if not better) treatment than those who worked hard and paid in for 50 years (eg the elderly). Time for those who've paid in to get treatment for themselves and their dependants if unable to work and those that have paid nothing, pay for it now

commen sense guys media must of heard the whole tape an been disgusted with it otherwise they would of had something better to report dont you think?

Twiggy4 wrote:
commen sense guys media must of heard the whole tape an been disgusted with it otherwise they would of had something better to report dont you think?

You are obviously unfamiliar with the history of reports on here.

do u want to inlight us all

Twiggy4 wrote:
do u want to inlight us all

Us all? There is a record of reports which have turned out to be different when more information has come to light (see my opening post).
People here are commenting on what is in the report or assumptions but is all the evidence yet revealed?
The newspaper will report on anything to fill it's pages, if you think that they would have something better to report take a look at some of the drivel elsewhere on site.

it arrived 13 mins after there no mention of compensation and at the end of day someone died

it arrived 13 mins after there no mention of compensation and at the end of day someone died

Twiggy4 wrote:
it arrived 13 mins after there no mention of compensation and at the end of day someone died

Yes those facts have already been established, other aspects of the report haven't.

like what a guess were all interested?

Twiggy4 wrote:
like what a guess were all interested?

Read the report and all the posts and you will see that there is quite a lot of definite information missing.
Who exactly are "were all"?

the reason why that call handler was classified as unsupportive is because he resorted to long periods of silence in them 13 minutes leaving the young lad without resusitation experience under tremendous pressure, in a sense he was unsupported and not encouraged for periods it appears and this is why saimia said on look north i could have done a better job. Thats why that girl has brought this to light so some off you idiots out there dont encounter a call handler of that attitude and with limited training which is proved by the fact he has gone for ADDITIONAL training. THE FAMILY ARE IN KNOW WAY SAYING THEY WANT COMPENSATION. They are in no way saying the NHS is crap. They are saying it needs to raise its standards going by the Look North interview. So give it a break you small minded people.

the reason why that call handler was classified as unsupportive is because he resorted to long periods of silence in them 13 minutes leaving the young lad without resusitation experience under tremendous pressure, in a sense he was unsupported and not encouraged for periods it appears and this is why saimia said on look north i could have done a better job. Thats why that girl has brought this to light so some off you idiots out there dont encounter a call handler of that attitude and with limited training which is proved by the fact he has gone for ADDITIONAL training. THE FAMILY ARE IN KNOW WAY SAYING THEY WANT COMPENSATION. They are in no way saying the NHS is crap. They are saying it needs to raise its standards going by the Look North interview. So give it a break you small minded people.

Roger798 wrote:
the reason why that call handler was classified as unsupportive is because he resorted to long periods of silence in them 13 minutes leaving the young lad without resusitation experience under tremendous pressure, in a sense he was unsupported and not encouraged for periods it appears and this is why saimia said on look north i could have done a better job. Thats why that girl has brought this to light so some off you idiots out there dont encounter a call handler of that attitude and with limited training which is proved by the fact he has gone for ADDITIONAL training. THE FAMILY ARE IN KNOW WAY SAYING THEY WANT COMPENSATION. They are in no way saying the NHS is crap. They are saying it needs to raise its standards going by the Look North interview. So give it a break you small minded people.

Posts here are in response to what is in this report not what you have seen on TV.
As others have said, the problem here like so many other reports is lack of evidence.

madmikey wrote:

Brad Exford wrote:

madmikey wrote: How stupid are you,whats Pakistan got to do with it.Pakistan is just as advanced as the UK.Pakistan is one of the worlds biggest exporters,and bigger than the UK.So don't even go there. Don't forget doctors from Pakistan are invited to the uk to work within the NHS to help them cope.They work extremely hard long hours and they don't cry about how they can only work a 9 to 5. Next time your there chances are high that you will be seen by PAKISTANI DOCTOR,THEN LAUGH AT YOURSELF.

Biggest exporters of what? A:Heroin B:Terrorism

TO YOUR KIDS HA HA HA

nob

Albion. wrote:

Roger798 wrote:
the reason why that call handler was classified as unsupportive is because he resorted to long periods of silence in them 13 minutes leaving the young lad without resusitation experience under tremendous pressure, in a sense he was unsupported and not encouraged for periods it appears and this is why saimia said on look north i could have done a better job. Thats why that girl has brought this to light so some off you idiots out there dont encounter a call handler of that attitude and with limited training which is proved by the fact he has gone for ADDITIONAL training. THE FAMILY ARE IN KNOW WAY SAYING THEY WANT COMPENSATION. They are in no way saying the NHS is crap. They are saying it needs to raise its standards going by the Look North interview. So give it a break you small minded people.

Posts here are in response to what is in this report not what you have seen on TV.
As others have said, the problem here like so many other reports is lack of evidence.

yes there will be a brush up to get rid of evidence like other reports aleast u addmitt there areother reports

Twiggy4 wrote:

Albion. wrote:

Roger798 wrote: the reason why that call handler was classified as unsupportive is because he resorted to long periods of silence in them 13 minutes leaving the young lad without resusitation experience under tremendous pressure, in a sense he was unsupported and not encouraged for periods it appears and this is why saimia said on look north i could have done a better job. Thats why that girl has brought this to light so some off you idiots out there dont encounter a call handler of that attitude and with limited training which is proved by the fact he has gone for ADDITIONAL training. THE FAMILY ARE IN KNOW WAY SAYING THEY WANT COMPENSATION. They are in no way saying the NHS is crap. They are saying it needs to raise its standards going by the Look North interview. So give it a break you small minded people.

Posts here are in response to what is in this report not what you have seen on TV. As others have said, the problem here like so many other reports is lack of evidence.

yes there will be a brush up to get rid of evidence like other reports aleast u addmitt there areother reports

why don't you just sign out you are a total nob, don't think anybody has a clue what your on about. probably havn't got a clue yourself. If there's going to be a brush up could do with you brushing up on your spelling a bit, take it you havn,t got any responsibilaty in your job (if you have one)

SouthEastAsianBradfo
rdian wrote:
13 minutes is absolutely ridiculous. The drive from Fairbank Road to the Hospital is 4 minutes drive away, and in peak traffic add a couple of minutes. However! this call was made in the early hours of the morning at 3.43am, so the caller would have expected that ambulance which was on stand by to make it in less than the 4 minutes it would normally take. To say 13 minutes is not bad is very ill judged. This family has a legitimate complaint to make. Walking time from Fairbank Road to the Infirmary takes 15 minutes!

You are right, the hospital is less than a 4 minute drive away. However the ambulance station is not based at the BRI. Every ambulance there is dealing with a 999 call that has transported a patient to the BRI and is therefore NOT available to take another call. The question is how many ambulances were inappropriately used at that time which meant that an ambulance was not available???

SouthEastAsianBradfo
rdian wrote:
Duckworth Lane to Toller LAne and then turn right onto Fairbank Road. No one way streets. Ambulance could have made it earlier, not saying if the outcome would have been different, but the point I am making is that the drive time to get to its location needs addressing. I can not comment on whether there were ambulances at the Hospital on standy by or were every single one out on calls and coming in from other various locations. Sure the hospital will have these facts, and they need to be looked into.

Again every ambulance at the BRI has transported a patient from a 999 call to the hospital and is not available. They are dealing with a patient and their family. The ambulance station is not based there. Its a shame the service is abused and maybe there would have been one avaialabe.