Hospital gets top marks in patient survey (From Bradford Telegraph and Argus)

Hospital gets top marks in patient survey

5:38pm Friday 17th February 2012 in News

Airedale Hospital has received nine out of ten for the overall impression gained by people visiting its outpatients department.

The finding has been published by the Care Quality Commission (CQC) following an independent survey.

The survey, part of a wider national study, canvassed the views of adults who had visited Airedale Hospital’s outpatients department in May 2011.

They were asked what they thought about different aspects of the care and treatment received. There were a total of 513 responses at Airedale.

Rob Dearden, director of nursing at Airedale Hospital, said: “We are extremely pleased that patients using our outpatients department continue to rate us highly for the overall care they receive.

“We are now working hard to improve on those areas where we have not been rated highly, such as copies of letters between doctors for patients.”