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8:46pm Sunday 12th July 2009
A shocked mother has hit out at supermarket bosses after staff refused to sell her four cans of beer because they suspected she was buying them for her 15-year-old daughter.
Antonia Viner was at Morrisons in Skipton when she was asked to provide identification for her daughter Amber who was with her at the time.
Mrs Viner, a Skipton hairdresser, said she was buying four bottles of Sol for her husband, Mark, but staff refused to believe her. Now Mrs Viner, 36, has vowed never to return to the store as their “over-zealous” Think 25 Policy over alcohol sales makes it impossible to shop with children.
Mrs Viner said: “I got to the wines and spirits checkout and I was asked for ID. I thought it was funny and said ‘I think I’m old enough.’ Then I realised they wanted ID for Amber even though it was me who was buying the beers.
“Amber volunteered her bus pass but I thought they were being ridiculous, as they had no grounds whatsoever to think I was buying the alcohol for my daughter.
“Much to the embarrassment of my daughter, I asked to speak to the manager. A supervisor said they were following company policy, calling it the law.
“The supervisor suggested that if I wanted to purchase beer then we should perhaps leave the children in the car or worse still in the car park.
“It all got a bit heated and at one point a man shouted to me ‘Leave it love they are always doing it’. A client has also told me subsequently that it has happened to her.”
Her husband Mark, 43, a former Upper Wharfedale rugby player, said he had lodged an official complaint at Morrisons’ head office.
He said: “Antonia and I are responsible adults who try to educate our children in all aspects of life including consumption of alcohol. Part of this is the inclusion of our children in the process, that is shopping for it, keeping it in the fridge and then drinking it as responsibly as possible.”
A Morrisons spokesman said the company adhered to regulations barring stores from selling alcohol to adults whom they believed intended to supply to minors. “In this individual case as it was not possible to establish who the product was intended for, the store used its own judgement and refused sale,” said the spokesman.
“The store followed procedure. We apologise if the customer thought the store was being over-zealous in applying these rules. Morrisons welcomes families into all of its stores and does not have a policy where children should be left outside the store.
“We adhere to strict regulations regarding the sale of age restricted products. These rules are in place to protect our customers and their families, who in the majority of cases appreciate our vigilance in the sale of age-restricted products.”
Storck, City Centre says...
9:18pm Sun 12 Jul 09
Rambo, bradford says...
11:01pm Sun 12 Jul 09
Storck wrote:My friends disabled brother works at a Tesco and has been been attacked by yobs who waited for him after for not serving them booze. He's been threatened on other occasions but the management don't take it seriously.
It is the same at Tesco. It causes no end of complaints and threats to staff.
Gaverz, Bradford says...
12:16am Mon 13 Jul 09
OLDLAD, SOUTH says...
8:37am Mon 13 Jul 09
wrosegirl, Wrose says...
9:29am Mon 13 Jul 09
Biker71, Bradford says...
10:11am Mon 13 Jul 09
born n bred, bradford says...
10:44am Mon 13 Jul 09
NOTSOCOMMENSENSE, BINGLEY says...
11:14am Mon 13 Jul 09
ItchyBungle, Bradford says...
12:28pm Mon 13 Jul 09
Jaz.0127, Bradford says...
12:37pm Mon 13 Jul 09
Black Sheep, says...
1:05pm Mon 13 Jul 09
Coolibabe, Bradford says...
1:13pm Mon 13 Jul 09
David Crocket, Bradford says...
2:27pm Mon 13 Jul 09
Ali R, Shipley says...
2:40pm Mon 13 Jul 09
albion, west riding says...
3:08pm Mon 13 Jul 09
ItchyBungle wrote:Exactly!
I think this story is just pathetic. The story here is that someone got rfused a slae of alcohol (which is the store's right to refuse anyone) and in law (contract law in offer) there is a rule called invitation to treat, which was created so that stores can refuse to sell anything to anyone.
Why did this story even get printed? What a waste of time, resources, paper and memory on the website. This should a personal matter between Mrs Winer and the store.
Fastnecker, Bolton says...
3:15pm Mon 13 Jul 09
Juice Terry, Oakworth says...
3:37pm Mon 13 Jul 09
Fastnecker, Bolton says...
3:42pm Mon 13 Jul 09
Welcome To The New World Order, Bradford-on-sea says...
4:30pm Mon 13 Jul 09
Patrick Bateman, says...
10:17am Wed 15 Jul 09
Juice Terry wrote:Behave!
She's a foxy looking lady. I'd buy her a drink.
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puddingandpi, Brighton says...
9:02pm Sun 12 Jul 09
How mad is that!?