'Numbers declining at Eccleshill treatment centre'

Jane Hazelgrave

Jane Hazelgrave

First published in News Bradford Telegraph and Argus: Photograph of the Author by , T&A Reporter

Patient numbers have been declining for years at a Bradford NHS treatment centre where services are under threat, it has emerged for the first time.

The future of Eccleshill Treatment Centre has been uncertain since the Bradford City and Districts Care Commissioning Groups, which ‘buy in’ services used by city GPs, announced they were unable to accept a bid from Care UK to provide services there.

Care UK has provided a range of treatments since 2010 and had been left as the only bidder for the contract after four other organisations all dropped out of the bidding process, but it has never been made clear why its bid was unsuitable.

The issue was examined last night by members of the health and social care scrutiny committee of Bradford Council and it emerged that one factor in the viability of bids to provide services at Eccleshill is that patient numbers have been in decline since 2010.

Now the CCGs have started a new tendering process for some of the services currently offered, but the future is uncertain. The building is owned by a different wing of the NHS, so is out of the control of the CCGs.

Jane Hazelgrave, chief financial officer for the CCGs, said: “I cannot say the building will be utilised and the staff will be utilised. We are on the edge of a procurement process.”

The centre was built at a cost of £6 million less than ten years ago and there are fears from councillors services will be located elsewhere in future.

“Patient choice” was cited by CCG officials as the reason for the decline in patient numbers but councillors questioned that and suggested GPs may be directing patients to similar services elsewhere.

“I don’t think it is patient choice, GPs are not sending them there,” said Councillor Doreen Lee (Lab, Keighley East).

“They want it closed, they can’t afford to run it.

“They should come out and speak the truth, patients would accept it better and so would I.”

It also emerged that Care UK would have wound up its contract after three years, but the CCGs have agreed to provide some financial support until July, the fourth anniversary of the firm taking up the job.

The CCGs are putting a “different specification” of work out to tender and that could mean some of the major diagnostic services now performed at Eccleshill continuing. “I think we will look back in a few months and everyone will be happy with the solution,” said Mrs Hazelgrave.

The committee has requested a further report after July, when Care UK will end its services at Eccleshill. Criticisms were also raised about the way the public had been informed of developments and the CCGs were asked to take that into account.

Comments (12)

Please log in to enable comment sorting

10:42am Thu 8 May 14

carolyne74 says...

Perhaps this woman should work at the centre for a few days if she thinks patient numbers are declining.

Staff were told that the CCG had declined bids from TWO companies, Care UK plus one other. It sounds like the CCG are desperately trying to make themselves look better.

' “I think we will look back in a few months and everyone will be happy with the solution,” said Mrs Hazelgrave. '

Apart from the 88 people being made redundant, Mrs Hazelgrave.
Perhaps this woman should work at the centre for a few days if she thinks patient numbers are declining. Staff were told that the CCG had declined bids from TWO companies, Care UK plus one other. It sounds like the CCG are desperately trying to make themselves look better. ' “I think we will look back in a few months and everyone will be happy with the solution,” said Mrs Hazelgrave. ' Apart from the 88 people being made redundant, Mrs Hazelgrave. carolyne74
  • Score: 10

10:55am Thu 8 May 14

Prisoner Cell Block A says...

Funny that, I went two weeks ago for an ultrasound and it was busy both in reception and with people coming and going from various rooms.

Then yesterday I was at the building above for a physio appt, parked in the lower car park and once again witnessed a full room of people.

Maybe they are just vagrants in from the cold eh?

Or maybe someone is telling porkies. YET AGAIN.

FOI request for the numbers over the last few years would indicate the truth.
Funny that, I went two weeks ago for an ultrasound and it was busy both in reception and with people coming and going from various rooms. Then yesterday I was at the building above for a physio appt, parked in the lower car park and once again witnessed a full room of people. Maybe they are just vagrants in from the cold eh? Or maybe someone is telling porkies. YET AGAIN. FOI request for the numbers over the last few years would indicate the truth. Prisoner Cell Block A
  • Score: 12

2:38pm Thu 8 May 14

carolyne74 says...

From the Telegraph & Argus - 9th April 2014:

'As part of the tender process it had to submit a new bid to continue running the centre but the CCG has said its bid, along with two others from un-named companies, was “not acceptable”. '

How come the CCG are now saying that Care UK were the "only bidder"?
From the Telegraph & Argus - 9th April 2014: 'As part of the tender process it [Care UK] had to submit a new bid to continue running the centre but the CCG has said its bid, along with two others from un-named companies, was “not acceptable”. ' How come the CCG are now saying that Care UK were the "only bidder"? carolyne74
  • Score: 2

7:17pm Thu 8 May 14

FeetupFriday says...

Jane Hazwlgrave has said patient numbers have declined at the Treatment Centre. Why then has the centre cut the waiting times from main hospitals like BRI.Some as much as 3 month waiting time. They have increased the number of patients seen at the centre. Patients have had services like dental and pain mangement added to their portfolio of other services. They were also looking to add sleep apnoea, but that has now been halted due to the decision by the CCG.
Patients also think that the staff at Eccleshill are to be transferred to the BRI or Leeds. All staff are being made redundant and are in the process of applying for jobs.
The Labour member David Ward objected to the centre being opened in the first place, so know doubt he will do very little to fight to keep it open. Elections are due on May 22nd, how many votes does he expect to recieve. Don't count on mine.
Jane Hazwlgrave has said patient numbers have declined at the Treatment Centre. Why then has the centre cut the waiting times from main hospitals like BRI.Some as much as 3 month waiting time. They have increased the number of patients seen at the centre. Patients have had services like dental and pain mangement added to their portfolio of other services. They were also looking to add sleep apnoea, but that has now been halted due to the decision by the CCG. Patients also think that the staff at Eccleshill are to be transferred to the BRI or Leeds. All staff are being made redundant and are in the process of applying for jobs. The Labour member David Ward objected to the centre being opened in the first place, so know doubt he will do very little to fight to keep it open. Elections are due on May 22nd, how many votes does he expect to recieve. Don't count on mine. FeetupFriday
  • Score: 2

8:41pm Thu 8 May 14

allinittogether says...

FeetupFriday wrote:
Jane Hazwlgrave has said patient numbers have declined at the Treatment Centre. Why then has the centre cut the waiting times from main hospitals like BRI.Some as much as 3 month waiting time. They have increased the number of patients seen at the centre. Patients have had services like dental and pain mangement added to their portfolio of other services. They were also looking to add sleep apnoea, but that has now been halted due to the decision by the CCG.
Patients also think that the staff at Eccleshill are to be transferred to the BRI or Leeds. All staff are being made redundant and are in the process of applying for jobs.
The Labour member David Ward objected to the centre being opened in the first place, so know doubt he will do very little to fight to keep it open. Elections are due on May 22nd, how many votes does he expect to recieve. Don't count on mine.
David Ward is Liberal Democrat and the elections on May 22nd are for Bradford Met and European Parliament so he won't be standing.
[quote][p][bold]FeetupFriday[/bold] wrote: Jane Hazwlgrave has said patient numbers have declined at the Treatment Centre. Why then has the centre cut the waiting times from main hospitals like BRI.Some as much as 3 month waiting time. They have increased the number of patients seen at the centre. Patients have had services like dental and pain mangement added to their portfolio of other services. They were also looking to add sleep apnoea, but that has now been halted due to the decision by the CCG. Patients also think that the staff at Eccleshill are to be transferred to the BRI or Leeds. All staff are being made redundant and are in the process of applying for jobs. The Labour member David Ward objected to the centre being opened in the first place, so know doubt he will do very little to fight to keep it open. Elections are due on May 22nd, how many votes does he expect to recieve. Don't count on mine.[/p][/quote]David Ward is Liberal Democrat and the elections on May 22nd are for Bradford Met and European Parliament so he won't be standing. allinittogether
  • Score: -1

6:55am Fri 9 May 14

Ratters Rat says...

Exactly what I said a few weeks ago I've been and the place was empty nobody around.
If your g.p. isn't buying the services what do they do.
Most of the people who want it to stay open are local people and I understand why.
Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport.
Everybody is suffering in the cut backs.
Exactly what I said a few weeks ago I've been and the place was empty nobody around. If your g.p. isn't buying the services what do they do. Most of the people who want it to stay open are local people and I understand why. Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport. Everybody is suffering in the cut backs. Ratters Rat
  • Score: -1

9:24am Fri 9 May 14

carolyne74 says...

Ratters Rat wrote:
Exactly what I said a few weeks ago I've been and the place was empty nobody around. If your g.p. isn't buying the services what do they do. Most of the people who want it to stay open are local people and I understand why. Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport. Everybody is suffering in the cut backs.
Do you believe everything you read in the papers? Numbers have not been declining for years. If they had, do you think the CCG would have extended Care's contract last year as per the article? They'd have ended the contract then. If the building seemed empty to you when you visited, it's because the treatments are not carried out in the waiting room. Also, as I replied to you before, if a patient would have genuine difficulty in getting to the centre, a taxi is provided to pick them up and take them back home. If you consider the size of St Luke's/BRI/LGI, patients have to walk no further down the drive to the centre than they do from a bus stop if going to one of the big hospitals. Walking from one end of BRI to the other takes about 15 minutes, which is definitely a longer walk than to the centre from the main road.

And, yes, everyone has to suffer in the cutbacks, but in this case it's the thousands of patients who use the centre who will suffer.
[quote][p][bold]Ratters Rat[/bold] wrote: Exactly what I said a few weeks ago I've been and the place was empty nobody around. If your g.p. isn't buying the services what do they do. Most of the people who want it to stay open are local people and I understand why. Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport. Everybody is suffering in the cut backs.[/p][/quote]Do you believe everything you read in the papers? Numbers have not been declining for years. If they had, do you think the CCG would have extended Care's contract last year as per the article? They'd have ended the contract then. If the building seemed empty to you when you visited, it's because the treatments are not carried out in the waiting room. Also, as I replied to you before, if a patient would have genuine difficulty in getting to the centre, a taxi is provided to pick them up and take them back home. If you consider the size of St Luke's/BRI/LGI, patients have to walk no further down the drive to the centre than they do from a bus stop if going to one of the big hospitals. Walking from one end of BRI to the other takes about 15 minutes, which is definitely a longer walk than to the centre from the main road. And, yes, everyone has to suffer in the cutbacks, but in this case it's the thousands of patients who use the centre who will suffer. carolyne74
  • Score: 1

1:08pm Fri 9 May 14

Ratters Rat says...

carolyne74 wrote:
Ratters Rat wrote: Exactly what I said a few weeks ago I've been and the place was empty nobody around. If your g.p. isn't buying the services what do they do. Most of the people who want it to stay open are local people and I understand why. Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport. Everybody is suffering in the cut backs.
Do you believe everything you read in the papers? Numbers have not been declining for years. If they had, do you think the CCG would have extended Care's contract last year as per the article? They'd have ended the contract then. If the building seemed empty to you when you visited, it's because the treatments are not carried out in the waiting room. Also, as I replied to you before, if a patient would have genuine difficulty in getting to the centre, a taxi is provided to pick them up and take them back home. If you consider the size of St Luke's/BRI/LGI, patients have to walk no further down the drive to the centre than they do from a bus stop if going to one of the big hospitals. Walking from one end of BRI to the other takes about 15 minutes, which is definitely a longer walk than to the centre from the main road. And, yes, everyone has to suffer in the cutbacks, but in this case it's the thousands of patients who use the centre who will suffer.
Lets get few fact correct I know people who use the centre I dont believe everything thing you read in the paper.
Yes people may have been in the treatment rooms but hardly any cars in the car park. The place looking deserted hardly says its been well used.
Not everybody gets a taxi provided you have to meet a certain criteria to be provided with one.
At least at the BRI /ST LUKES you can borrow a wheel chair if you need help getting around. Taken an elderly aunt never been a problem.
The NHS have to give notice before the centre is closed thats why they were given a year contract.
Lets get it clear its your own G.P. that buys the service if he can get it cheaper he will .Its an open market at the end of the day they have to balance the books.
Your so called thousands are going down daily hardly think they will suffer
as treatments have been transfered to other centres.
You want it to stay open ok so you prefer your G.P. to pay for example £1000 in another part of the city its £600. Same treatment same consultant.
You would soon be screaming if you G.P. said you had to wait has they had no money to treat you.
If you want it to stay open get on to your G.P.s they buy the services.
[quote][p][bold]carolyne74[/bold] wrote: [quote][p][bold]Ratters Rat[/bold] wrote: Exactly what I said a few weeks ago I've been and the place was empty nobody around. If your g.p. isn't buying the services what do they do. Most of the people who want it to stay open are local people and I understand why. Its not an easy place to get to 1/4 of a mile from the main road not everybody who is sick can afford taxis or get lifts they have to use public transport. Everybody is suffering in the cut backs.[/p][/quote]Do you believe everything you read in the papers? Numbers have not been declining for years. If they had, do you think the CCG would have extended Care's contract last year as per the article? They'd have ended the contract then. If the building seemed empty to you when you visited, it's because the treatments are not carried out in the waiting room. Also, as I replied to you before, if a patient would have genuine difficulty in getting to the centre, a taxi is provided to pick them up and take them back home. If you consider the size of St Luke's/BRI/LGI, patients have to walk no further down the drive to the centre than they do from a bus stop if going to one of the big hospitals. Walking from one end of BRI to the other takes about 15 minutes, which is definitely a longer walk than to the centre from the main road. And, yes, everyone has to suffer in the cutbacks, but in this case it's the thousands of patients who use the centre who will suffer.[/p][/quote]Lets get few fact correct I know people who use the centre I dont believe everything thing you read in the paper. Yes people may have been in the treatment rooms but hardly any cars in the car park. The place looking deserted hardly says its been well used. Not everybody gets a taxi provided you have to meet a certain criteria to be provided with one. At least at the BRI /ST LUKES you can borrow a wheel chair if you need help getting around. Taken an elderly aunt never been a problem. The NHS have to give notice before the centre is closed thats why they were given a year contract. Lets get it clear its your own G.P. that buys the service if he can get it cheaper he will .Its an open market at the end of the day they have to balance the books. Your so called thousands are going down daily hardly think they will suffer as treatments have been transfered to other centres. You want it to stay open ok so you prefer your G.P. to pay for example £1000 in another part of the city its £600. Same treatment same consultant. You would soon be screaming if you G.P. said you had to wait has they had no money to treat you. If you want it to stay open get on to your G.P.s they buy the services. Ratters Rat
  • Score: -1

3:13pm Fri 9 May 14

yorkielady1! says...

You can borrow a wheelchair at the Treatment Centre too. And of course not everyone gets a taxi, but if someone really needs one (eg they have no lift/transport and can't walk, or are very elderly) they will be provided with one. You also said yourself that not everyone uses cars - the car park is also used by the hospital and GP surgery on the same site, so even if full it's not always to do with the Centre; that doesn't mean that the Centre isn't busy.

Did it occur to you that occasionally a clinic might be one where each appointment is an hour long? Some scans take nearly an hour. On an operating day, the place isn't going to be heaving because an operation with general anaesthetic takes more than a few minutes. If you were at the Centre every day and the car park and waiting room were empty you might have a valid point, but you are basing your comments on one visit with a friend.

You state "Your so called thousands are going down daily hardly think they will suffer as treatments have been transfered to other centres."

The Centre has not been losing patients, and is not losing patients, it sees thousands of patients a year, and they will have to be seen somewhere else, thus putting pressure on services in other parts of Leeds and Bradford.

You state that you know people who use the Centre - are they are happy that it's closing? Are they happy that they'll have to traipse to St Luke's or BRI, possibly even LGI?

You state "The NHS have to give notice before the centre is closed thats why they were given a year contract."

That sentence is just nonsense. If it were the case, Care UK would have been informed a year ago that they were not going to win the bid in 2014, and would have been able to put staff on notice then. In fact, they wouldn't have bothered spending hundreds of thousands of pounds bidding for the contract, as did other companies, if the knew that the Centre was actually going to be closed in July 2014.

I'll be honest, I've no idea how much the Centre charges for a scan compared to the hospitals, although I'm pretty sure there is a standard NHS charge so would have thought it's the same cost to the NHS wherever you are sent.

If you want to put the Centre down regarding the financial aspect, fine, but don't base your comments about it on one visit and some tripe being spouted about falling patient numbers, as that is simply not the case.

And please don't start comments with "Lets get few fact correct" , then proceed to give incorrect facts yourself.
You can borrow a wheelchair at the Treatment Centre too. And of course not everyone gets a taxi, but if someone really needs one (eg they have no lift/transport and can't walk, or are very elderly) they will be provided with one. You also said yourself that not everyone uses cars - the car park is also used by the hospital and GP surgery on the same site, so even if full it's not always to do with the Centre; that doesn't mean that the Centre isn't busy. Did it occur to you that occasionally a clinic might be one where each appointment is an hour long? Some scans take nearly an hour. On an operating day, the place isn't going to be heaving because an operation with general anaesthetic takes more than a few minutes. If you were at the Centre every day and the car park and waiting room were empty you might have a valid point, but you are basing your comments on one visit with a friend. You state "Your so called thousands are going down daily hardly think they will suffer as treatments have been transfered to other centres."[sic] The Centre has not been losing patients, and is not losing patients, it sees thousands of patients a year, and they will have to be seen somewhere else, thus putting pressure on services in other parts of Leeds and Bradford. You state that you know people who use the Centre - are they are happy that it's closing? Are they happy that they'll have to traipse to St Luke's or BRI, possibly even LGI? You state "The NHS have to give notice before the centre is closed thats why they were given a year contract." That sentence is just nonsense. If it were the case, Care UK would have been informed a year ago that they were not going to win the bid in 2014, and would have been able to put staff on notice then. In fact, they wouldn't have bothered spending hundreds of thousands of pounds bidding for the contract, as did other companies, if the knew that the Centre was actually going to be closed in July 2014. I'll be honest, I've no idea how much the Centre charges for a scan compared to the hospitals, although I'm pretty sure there is a standard NHS charge so would have thought it's the same cost to the NHS wherever you are sent. If you want to put the Centre down regarding the financial aspect, fine, but don't base your comments about it on one visit and some tripe being spouted about falling patient numbers, as that is simply not the case. And please don't start comments with "Lets get few fact correct" [sic], then proceed to give incorrect facts yourself. yorkielady1!
  • Score: 1

10:49am Thu 15 May 14

purdey28 says...

I visited my GP this morning and she told me it is definitely closing in July and the staff are been made redundant or relocated. Many people will be transferred to other hospitals. i hope we are given a choice as that is why decided on Eccleshill in the first place. I don't want to end up having to travel miles, or visit a hosptal I am not keen on.
I visited my GP this morning and she told me it is definitely closing in July and the staff are been made redundant or relocated. Many people will be transferred to other hospitals. i hope we are given a choice as that is why decided on Eccleshill in the first place. I don't want to end up having to travel miles, or visit a hosptal I am not keen on. purdey28
  • Score: 0

6:33am Thu 22 May 14

purdey28 says...

Ratter Rat - what a load of codswallop you talk - one those responsible for closing it I suspect, as according to what YOU write, everyone, GP's included, are lying except you. Also the T & A need to get things straight, I know of at least practices, one in Leeds, that encourage people to use the hospital.
Ratter Rat - what a load of codswallop you talk - one those responsible for closing it I suspect, as according to what YOU write, everyone, GP's included, are lying except you. Also the T & A need to get things straight, I know of at least practices, one in Leeds, that encourage people to use the hospital. purdey28
  • Score: -3

3:51pm Thu 22 May 14

Ratters Rat says...

FIRSTLY STOP THE INSULTS.
It is down to your G.P. if you go there for your treatment. You dont just walk in off the street.
At the end of the day if people are been or have been transfered then the place will close.
YOU only want it open so you dont have to travel and its near your home I suspect.
Well you do have other options if you dont like it go private.
It is going to close in July and many G.P.s have transfered patients already so I would say bye bye!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!
FIRSTLY STOP THE INSULTS. It is down to your G.P. if you go there for your treatment. You dont just walk in off the street. At the end of the day if people are been or have been transfered then the place will close. YOU only want it open so you dont have to travel and its near your home I suspect. Well you do have other options if you dont like it go private. It is going to close in July and many G.P.s have transfered patients already so I would say bye bye!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!! Ratters Rat
  • Score: 5

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree