Bradford Councillors warn of security worry

Bradford Telegraph and Argus: Councillor Rebecca Poulsen Councillor Rebecca Poulsen

People’s private information could get into the wrong hands because of an IT problem at Bradford Council, the authority’s Conservative group has warned.

Councillors working from home are reporting problems with printing from the authority’s secure system, with the documents appearing at printers in colleagues’ houses instead.

Councillor Rebecca Poulsen (Con, Worth Valley) said on Monday she tried to print an e-mail from a member of the public three times at her home in Haworth, but nothing came out.

She then discovered that the print-outs had emerged on the printer of her colleague Coun Debbie Davies (Con, Baildon), at her home in Baildon more than 12 miles away.

Coun Poulsen said: “Luckily this particular e-mail wasn’t particularly sensitive, although it had her name and address on, but people can send you things about child protection, adult social care, and quite sensitive things they wouldn’t want their neighbours knowing about.

“It’s quite worrying. We get told that personal date has to be handled in certain ways and as elected members we have a responsibility under the Data Protection Act about personal data.”

Coun Poulsen said when she then tried to change the printer settings, she was no longer able to select her own printer.

She said she immediately reported the matter to the Council’s IT department, while Coun Davies destroyed the e-mails.

But Coun Davies said a similar incident had happened to her last year, which she had complained about at the time. She said: “I’m a bit disappointed that nothing has been done.”

Sandra Lomax, Bradford Council's assistant director for information assurance, said: “We take information security extremely seriously at Bradford Council and can assure people that tough measures are in place to ensure their personal information is protected.”

Coun David Green, leader of the Labour-run Council, said officers would have to determine whether the problem was with the IT system or whether it was a training issue.

He said: “Any issue that is reported to the Council’s data protection team is investigated and if there are lessons to be learned and steps to be taken, we do that.”

Comments (12)

Please log in to enable comment sorting

6:33am Mon 14 Apr 14

collos25 says...

I am surprised that some councilors can actually read and write.
I am surprised that some councilors can actually read and write. collos25
  • Score: 9

6:51am Mon 14 Apr 14

OLDLAD says...

I just hope that they are registered to hold information, as required by data protection laws.
I just hope that they are registered to hold information, as required by data protection laws. OLDLAD
  • Score: 6

9:25am Mon 14 Apr 14

sorrow&anger says...

Why is this a surprise? Nothing at City Hall ever works properly.
Why is this a surprise? Nothing at City Hall ever works properly. sorrow&anger
  • Score: 14

9:48am Mon 14 Apr 14

Grumpygirl says...

This does raise the interesting possibility that City Hall has access to supposedly private communications between Councillors and their constituents.

The simple answer is for Councillors to publish their own email addresses so that private communications don't have to go through City Hall's insecure system.
This does raise the interesting possibility that City Hall has access to supposedly private communications between Councillors and their constituents. The simple answer is for Councillors to publish their own email addresses so that private communications don't have to go through City Hall's insecure system. Grumpygirl
  • Score: 8

9:54am Mon 14 Apr 14

pcmanners says...

Sounds like the City Hall Socialists are spying on the Conservative Councillors. In future I will send my Councillor a letter.
Sounds like the City Hall Socialists are spying on the Conservative Councillors. In future I will send my Councillor a letter. pcmanners
  • Score: 9

12:04pm Mon 14 Apr 14

Not so simple says...

City hall shows once again it is not fit for purpose.

Misplacing or printing data protected documents with no security: breach of data protection.

Now the mind boggles to think what contempt city hall and it's associated bodies in all shapes and sizes have for the data/information it collates from the local population.

Sack the lot of em and until that happens we should exercise our right to withhold information and funding to the council and it's associated bodies.
City hall shows once again it is not fit for purpose. Misplacing or printing data protected documents with no security: breach of data protection. Now the mind boggles to think what contempt city hall and it's associated bodies in all shapes and sizes have for the data/information it collates from the local population. Sack the lot of em and until that happens we should exercise our right to withhold information and funding to the council and it's associated bodies. Not so simple
  • Score: 6

12:48pm Mon 14 Apr 14

BaildonGuy says...

Looks very much like the result of botched snooping operation. But with the Government reading all our emails it would be surprising if the Council weren't as well. It's just very disappointing.
Looks very much like the result of botched snooping operation. But with the Government reading all our emails it would be surprising if the Council weren't as well. It's just very disappointing. BaildonGuy
  • Score: 3

1:20pm Mon 14 Apr 14

Prisoner Cell Block A says...

This is glaringly an obvious issue with training.

A mapped printer would not allow a print out elsewhere, it would either fail with a warning message or do nothing at all. User error, someone has basically given the address to the software of the printer, it will not pick this up on it's own.

The best method is to not allow any working from home that involves sensitive documentation and information. Do the preparation then do the leg work and get into the office.
This is glaringly an obvious issue with training. A mapped printer would not allow a print out elsewhere, it would either fail with a warning message or do nothing at all. User error, someone has basically given the address to the software of the printer, it will not pick this up on it's own. The best method is to not allow any working from home that involves sensitive documentation and information. Do the preparation then do the leg work and get into the office. Prisoner Cell Block A
  • Score: 6

4:39pm Mon 14 Apr 14

alive and awake says...

What do you expect, with the calibre of Councillors we are lumbered with. Two have been sacked from a school fgs.
What do you expect, with the calibre of Councillors we are lumbered with. Two have been sacked from a school fgs. alive and awake
  • Score: 4

5:59pm Mon 14 Apr 14

Not so simple says...

alive and awake wrote:
What do you expect, with the calibre of Councillors we are lumbered with. Two have been sacked from a school fgs.
It seems that the councillors are not fit to organise a **** up in brewery let alone just do their jobs for which they were selected to be elected!

The electorate needs to find a system of recharging councillors and public officials for collective failure: Nuremberg May have some case studies which could be applied!
[quote][p][bold]alive and awake[/bold] wrote: What do you expect, with the calibre of Councillors we are lumbered with. Two have been sacked from a school fgs.[/p][/quote]It seems that the councillors are not fit to organise a **** up in brewery let alone just do their jobs for which they were selected to be elected! The electorate needs to find a system of recharging councillors and public officials for collective failure: Nuremberg May have some case studies which could be applied! Not so simple
  • Score: 1

8:08pm Mon 14 Apr 14

Lockjaw says...

Errm.
1 Councillor spots apparent security loophole and publicises it in the local paper!?
2 Apparently, reported to Council IT. Why not let them investigate it and find a resolution?
3 Is Councillor Poulsen up for re-election in May?
4 Is she friends with someone in the T&A? That is a lovely big photo of her at the head of the non-news item.
Errm. 1 Councillor spots apparent security loophole and publicises it in the local paper!? 2 Apparently, reported to Council IT. Why not let them investigate it and find a resolution? 3 Is Councillor Poulsen up for re-election in May? 4 Is she friends with someone in the T&A? That is a lovely big photo of her at the head of the non-news item. Lockjaw
  • Score: 2

10:30pm Mon 14 Apr 14

Papa Smurfs Wig says...

Grumpygirl wrote:
This does raise the interesting possibility that City Hall has access to supposedly private communications between Councillors and their constituents.

The simple answer is for Councillors to publish their own email addresses so that private communications don't have to go through City Hall's insecure system.
This is a first. You are blaming something that is run by Labour?

Oooooh l could crush a grape.
[quote][p][bold]Grumpygirl[/bold] wrote: This does raise the interesting possibility that City Hall has access to supposedly private communications between Councillors and their constituents. The simple answer is for Councillors to publish their own email addresses so that private communications don't have to go through City Hall's insecure system.[/p][/quote]This is a first. You are blaming something that is run by Labour? Oooooh l could crush a grape. Papa Smurfs Wig
  • Score: 2

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree