Keighley's main post office to move into WH Smith store

Bradford Telegraph and Argus: Keighley's main post office is to close and move into WH Smith store Keighley's main post office is to close and move into WH Smith store

Campaigners have lost their battle to save Keighley’s main post office from closure.

The Towngate premises will shut and the facility be shifted to WH Smith next month, it has been revealed.

Opponents claimed the move would be a disaster for the town.

But this week it was confirmed that the new post office service is scheduled to open within the store in the Airedale Shopping Centre on April 24.

Work will start this weekend at the WH Smith premises on preparing for the move.

And interest has already been shown in the existing Towngate post office building by prospective new tenants.

Steve Seymour, the shopping centre manager, said: “A lot of people would have preferred to see the post office facility remain where it is, but we would rather have the service within WH Smith than not at all.”

Mr Seymour added that marketing of the current post office unit, which although outside the main precinct is part of the Airedale Shopping Centre, began earlier this year.

Post Office Ltd’s proposals sparked anger from union bosses and some townspeople, who claimed the move would lead to an inferior service and that there would be insufficient room within the WH Smith store to house the new facility.

But at a customer forum event held in Central Hall, Keighley, in January, postal chiefs refuted the allegations and said the layout of the WH Smith outlet would be reconfigured to create space.

They added that the company had enjoyed an excellent relationship with WH Smith since 2006 and there were “fantastic” examples around the country of post offices operating successfully within stores.

The new facility will have seven counters – four open-plan and three secure – and there will be a dedicated queuing area.

The public consultation ended early last month.

Plans have been unveiled this week to move Cross Hills post office into the village’s Spar store.

Post Office Ltd said the relocation from Prospect Street would create seven-days-a-week access to services, and opening hours would more than double.

There would be three serving positions, including one screened.

A six-week public consultation period has now begun.

People can submit comments at postofficeviews.co.uk – using branch code 249306 – by writing to Freepost YOUR COMMENTS at Post Office Ltd, e-mailing comments@ postoffice.co.uk, calling 08457 223344 or by textphone to 08457 223355.

Comments (11)

Please log in to enable comment sorting

7:14am Thu 20 Mar 14

Albion. says...

It will be interesting to see this, the shop is already difficult to get around.
It will be interesting to see this, the shop is already difficult to get around. Albion.
  • Score: 4

8:02am Thu 20 Mar 14

Joedavid says...

Albion. wrote:
It will be interesting to see this, the shop is already difficult to get around.
Strange no one hardly goes in WHSmith in Bradford.
How they so popular in Keighley?
[quote][p][bold]Albion.[/bold] wrote: It will be interesting to see this, the shop is already difficult to get around.[/p][/quote]Strange no one hardly goes in WHSmith in Bradford. How they so popular in Keighley? Joedavid
  • Score: 1

8:39am Thu 20 Mar 14

cloudbaby says...

I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague.
Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.
I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague. Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers. cloudbaby
  • Score: 7

9:28am Thu 20 Mar 14

Joedavid says...

cloudbaby wrote:
I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague.
Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.
Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk.
[quote][p][bold]cloudbaby[/bold] wrote: I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague. Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.[/p][/quote]Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk. Joedavid
  • Score: 1

10:13am Thu 20 Mar 14

justjustice says...

Yes PO can operate well in stores, when they are in a small town or village!
Keighley is large town with a lot of the surrounding POs closed meaning it has a larger catchment area.

Well cant wait to see WH Smiths customers complain that they cannot get around because of the large queues!
Yes PO can operate well in stores, when they are in a small town or village! Keighley is large town with a lot of the surrounding POs closed meaning it has a larger catchment area. Well cant wait to see WH Smiths customers complain that they cannot get around because of the large queues! justjustice
  • Score: 3

10:20am Thu 20 Mar 14

cloudbaby says...

Joedavid wrote:
cloudbaby wrote:
I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague.
Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.
Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk.
WHSmith has been going down hill for years, I am amazed they are still open. Prices are sky high, they hassle you to buy the nasty cheap chocolate at the till. The aisles are so narrow and full of junk you can't even get a normal sized pushchair in there, let alone a wheelchair for anyone disabled.
[quote][p][bold]Joedavid[/bold] wrote: [quote][p][bold]cloudbaby[/bold] wrote: I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague. Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.[/p][/quote]Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk.[/p][/quote]WHSmith has been going down hill for years, I am amazed they are still open. Prices are sky high, they hassle you to buy the nasty cheap chocolate at the till. The aisles are so narrow and full of junk you can't even get a normal sized pushchair in there, let alone a wheelchair for anyone disabled. cloudbaby
  • Score: 5

10:24am Thu 20 Mar 14

Albion. says...

Joedavid wrote:
Albion. wrote:
It will be interesting to see this, the shop is already difficult to get around.
Strange no one hardly goes in WHSmith in Bradford.
How they so popular in Keighley?
Probably more people can read English in Keighley? It isn't so much that it's busy, it's more of a lack of space and narrow aisles.
[quote][p][bold]Joedavid[/bold] wrote: [quote][p][bold]Albion.[/bold] wrote: It will be interesting to see this, the shop is already difficult to get around.[/p][/quote]Strange no one hardly goes in WHSmith in Bradford. How they so popular in Keighley?[/p][/quote]Probably more people can read English in Keighley? It isn't so much that it's busy, it's more of a lack of space and narrow aisles. Albion.
  • Score: 3

12:22pm Thu 20 Mar 14

The Hoffster says...

Anyone know what the point of Post Offices' is these days?
Anyone know what the point of Post Offices' is these days? The Hoffster
  • Score: 2

10:13pm Thu 20 Mar 14

schroeder says...

Joedavid wrote:
cloudbaby wrote:
I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague.
Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.
Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk.
Keighley's is far worse.
[quote][p][bold]Joedavid[/bold] wrote: [quote][p][bold]cloudbaby[/bold] wrote: I'm interested to see how this will work, the WHSmith in Keighley is a pokey dirty and badly laid out little shop that I and anyone else I know avoids like the plague. Judging by the massive queues in the post office on Mondays and Tuesdays this is going to be a nightmare for the dole dossers.[/p][/quote]Regarding the dirty condition I thought you talking of the WHS Bradford shop, just the same then a health risk.[/p][/quote]Keighley's is far worse. schroeder
  • Score: -1

10:16pm Thu 20 Mar 14

schroeder says...

Joedavid wrote:
Albion. wrote:
It will be interesting to see this, the shop is already difficult to get around.
Strange no one hardly goes in WHSmith in Bradford.
How they so popular in Keighley?
it's difficult to get around because it too small, not because it's busy.
[quote][p][bold]Joedavid[/bold] wrote: [quote][p][bold]Albion.[/bold] wrote: It will be interesting to see this, the shop is already difficult to get around.[/p][/quote]Strange no one hardly goes in WHSmith in Bradford. How they so popular in Keighley?[/p][/quote]it's difficult to get around because it too small, not because it's busy. schroeder
  • Score: 2

10:18pm Thu 20 Mar 14

schroeder says...

They need to employ faster staff then. Cues build up at the current post office because they are sooo slow!


This is going to go t*ts up!
They need to employ faster staff then. Cues build up at the current post office because they are sooo slow! This is going to go t*ts up! schroeder
  • Score: 2

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree