An investigation into an internet hacking fraud which hit scores of Bradford City fans buying tickets to last year’s League Two play-off final at Wembley is now in the hands of specialist officers at the Metropolitan Police.
The Telegraph & Argus last year reported how a stream of City fans complained of finding fraudulent payments from their accounts – some running into thousands – after booking tickets online using Ticket Zone, a third-party agency used to sell tickets on behalf of the club.
Last May, the company said police had been called in to investigate what its inquiries had indicated was a “man in the middle” attack, where customers’ details were being intercepted by and copied before their details reached a queuing site it uses, which is operated by a Danish company.
It added that checks on Ticket Zone’s website and protective infrastructure had shown all data was found to be clean and protected and asked fans to complete a questionnaire to “establish patterns” in the fraud.
However, Bantams’ fans, who were able to get rogue payments refunded by their bank or credit card provider, say they have not heard anything more about the progress of the investigation since then.
Victims included the Reverend Dale Barton, of St Clement’s Church in Barkerend, Bradford, whose account was targeted for about £3,000, and Sharon Mason, 43, of Steeton, who found a £930.80 payment on her account.
Fan Omar Eliwi, who had £3,500 taken from his account, said he had not heard “anything at all” since an initial email from the company.
Paul Fixter said money swiped from his account had been used to pay for car insurance.
“Easy to trace you'd have thought, but I’ve not heard a sausage.”
A number of reports about the scam were made to Action Fraud, who had previously told the Telegraph & Argus they had been passed the matter onto the National Fraud Investigation Bureau (NFIB) at the City of London Police.
But yesterday, a spokesman said: “The NFIB has passed this matter to the Metropolitan Police.
“Their specialist computer crime unit continues to work with industry in order to identify the origins of the card data that was subsequently misused.”
No one from Ticket Zone responded to a request for comment on the investigation.