Royal Mail extends delivery office hours

Bradford Telegraph and Argus: Royal Mail extends delivery office hours Royal Mail extends delivery office hours

Royal Mail is giving customers an extra helping hand in the run-up to Christmas by extending the opening hours at delivery offices across the Bradford postcode area.

Up until Christmas Eve the normal hours will be longer for customers to pick up parcels after receiving “a something for you card” from their postman.

Delivery offices will also be open later on Saturdays, December 14 and 21, and for customers who cannot get to their nearest delivery office they can also arrange free redelivery to their address or to another address in the same postcode if they want.

Customers can also collect parcels from their local Post Office for a small fee.

Royal Mail delivery director Gary Milne said: “Christmas is the busiest time of year for Royal Mail and our customers. We know that many people don’t want to wait for redelivery so we are extending our opening hours to make it easier for customers who want to pick up their parcels in person.

“Customers can help us by picking up parcels as quickly as possible or arranging redelivery as quickly as possible.”

The last posting dates for Christmas delivery are Friday, December 20, for first class, Wednesday, December 18, for second class and Monday, December 23, for special delivery. Friday is the last day for the USA and Saturday for Air-mail to Western Europe, excluding France, Greece and, Poland.

Comments (4)

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9:59am Wed 11 Dec 13

Joedavid says...

Will they be doing extra deliveries or still just one in the afternoon as normal?
Will they be doing extra deliveries or still just one in the afternoon as normal? Joedavid

4:16pm Wed 11 Dec 13

alive and awake says...

We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact.
We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact. alive and awake

6:17pm Wed 11 Dec 13

andybfc7 says...

alive and awake wrote:
We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact.
The exact same customer service that was provided last year you mean?
[quote][p][bold]alive and awake[/bold] wrote: We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact.[/p][/quote]The exact same customer service that was provided last year you mean? andybfc7

9:35pm Wed 11 Dec 13

alive and awake says...

andybfc7 wrote:
alive and awake wrote:
We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact.
The exact same customer service that was provided last year you mean?
I hope not, I am looking for big improvements year on year.
[quote][p][bold]andybfc7[/bold] wrote: [quote][p][bold]alive and awake[/bold] wrote: We shouldn't be surprised, they are now a privatised company so they have to improve customer service. Share holders should be pleased they at least reconise the fact.[/p][/quote]The exact same customer service that was provided last year you mean?[/p][/quote]I hope not, I am looking for big improvements year on year. alive and awake

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