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Cullingworth woman gets refund after insurance blunder (From Bradford Telegraph and Argus)
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Cullingworth woman gets refund after insurance blunder
7:00am Thursday 7th February 2013 in News By Steve Wright, Crime Reporter
Debbie Pickford, whose car was seized by police
A former policeman’s daughter who had to stump up £150 to get her car back after an insurance company blunder is to get a double payout – after her case was highlighted in the Telegraph & Argus.
Debbie Pickford, 45, of Cullingworth, was left out of pocket when her insurers failed to update police computer records after she reinsured her Peugeot 206.
The car was seized by police in Leeds Road, Barkerend, Bradford, when an Automatic Number Plate Recognition check suggested she was uninsured, as she drove her daughter home from a trip to the cinema, and she did not have her insurance certificate with her.
West Yorkshire Police said it appeared Miss Pickford’s insurers “had not transmitted this information to the Police National Computer enabling it to be updated accurately”.
Chief Inspector Neil Hunter, said: “In view of this reasonable doubt the officers arranged for a recovery agent to attend and seize Miss Pickford’s vehicle on the basis of the information that they had at that time, that it was uninsured.”
But yesterday, her insurance brokers, Swinton Insurance, offered to refund Miss Pickford’s £150 – and pay her a further £150 by way of compensation.
Miss Pickard said: “I am delighted, and surprised, that they have offered compensation. But it doesn’t solve the problem that this could happen again to somebody else and something needs to be done about that. I still feel the police should be flexible. I offered to go home, get my insurance certificate and take it at once to the nearest police station, but I was told I could not do that.”
A spokesman for Swinton Insurance said: “Swinton renewed Miss Pickford’s policy on January 15. The insurer, Highway, was also informed of the renewal confirmation on this day via an overnight process. Highway then presented the information to the Motor Insurance Database which in turn updated the central records. The update within the Motor Insurance Database can take up to 24 hours to process. As Miss Pickford had been declined reimbursement by the police even though she had proof of her insurance, Swinton have reimbursed Miss Pickford with the impound fee of £150 and a further £150 compensation as a gesture of goodwill.”
Comments(19)
Not telling
says...
9:16am Thu 7 Feb 13
RomeoTango
says...
9:52am Thu 7 Feb 13
All too frequently I have heard of people producing certificates that have actually been cancelled due to non payment.
Until the insurance companies have a 24/7 verification number there will always be those occasions that officers have to seize vehicles "out of hours".
I would rather hear about cases like this were the insurance company admit their mistake, than read a headline in the T&A "Uninsured Motorists Kills Pedestrian After Being Stopped and Allowed to Continue Journey by Bungling Cops"....come on T&A you know it's true.
Not telling
says...
10:36am Thu 7 Feb 13
Silsdenman
says...
11:11am Thu 7 Feb 13
RomeoTango wrote:I doubt you would have said that if your car had been seized by mistake, it sounds very inconvenient and caused by over-zealous cops not using their discretion and doing this sort of thing because it's fun to them.
The problem here is that producing a certificate from an insurance company does not prove that insurance is in place.
All too frequently I have heard of people producing certificates that have actually been cancelled due to non payment.
Until the insurance companies have a 24/7 verification number there will always be those occasions that officers have to seize vehicles "out of hours".
I would rather hear about cases like this were the insurance company admit their mistake, than read a headline in the T&A "Uninsured Motorists Kills Pedestrian After Being Stopped and Allowed to Continue Journey by Bungling Cops"....come on T&A you know it's true.
Why would an uninsured motorist be more likely to kill a pedestrian than if they were insured and what difference would it make to the unfortunate pedestrian anyway? I would think most people who were knowingly driving without insurance would drive very carefully indeed.
Silsdenman
says...
11:14am Thu 7 Feb 13
Not telling wrote:Yes and they should still get that because they did the job when requested by the police.
Just another quick point, is it not the recovery agent who charges £150....not the police?
tyker2
says...
11:24am Thu 7 Feb 13
Silsdenman
says...
11:38am Thu 7 Feb 13
Silsdenman wrote:Although if it's true, as has been suggested in the comments on original article, that police get most of that money (not sure that it is), they should pay it back.
Not telling wrote:Yes and they should still get that because they did the job when requested by the police.
Just another quick point, is it not the recovery agent who charges £150....not the police?
Albion.
says...
11:40am Thu 7 Feb 13
Joedavid
says...
11:44am Thu 7 Feb 13
SRS74
says...
12:24pm Thu 7 Feb 13
Silsdenman wrote:Nowhere does RomeoTango suggest that an uninsured driver is more likely to be involved in an accident. He suggests that the police would be criticised heavily for allowing an uninsured motorist on their way with the benefit of doubt and then was involved in a collision and found to be uninsured. Plenty of people on here comment regarding the lack of police action when it comes to tackling uninsured motorists. You cannot use discretion when you believe someone is not insured!! Your attitude stinks.
RomeoTango wrote:I doubt you would have said that if your car had been seized by mistake, it sounds very inconvenient and caused by over-zealous cops not using their discretion and doing this sort of thing because it's fun to them.
The problem here is that producing a certificate from an insurance company does not prove that insurance is in place.
All too frequently I have heard of people producing certificates that have actually been cancelled due to non payment.
Until the insurance companies have a 24/7 verification number there will always be those occasions that officers have to seize vehicles "out of hours".
I would rather hear about cases like this were the insurance company admit their mistake, than read a headline in the T&A "Uninsured Motorists Kills Pedestrian After Being Stopped and Allowed to Continue Journey by Bungling Cops"....come on T&A you know it's true.
Why would an uninsured motorist be more likely to kill a pedestrian than if they were insured and what difference would it make to the unfortunate pedestrian anyway? I would think most people who were knowingly driving without insurance would drive very carefully indeed.
johnhem
says...
12:38pm Thu 7 Feb 13
Prisoner Cell Block A
says...
1:25pm Thu 7 Feb 13
Joedavid wrote:Joe, re the youtube post yesterday, search freeman v cop in youtube browser....the cop just doesn't know how to handle himself.
If this is the normal way Police act then we all need to carry documents in the car.
To the 'informed poster' yesterday, who quoted Magna Carta 61 etc, I fully intend to do the research you suggested, my comment was a question to you, 'is it anyhting like....?' It wasn't a statement of fact and I had only just heard about the freeman on the land movement this weekend just gone. Far from taking blogs and comments as fact I was just showing interest and asking a question.
Not so simple
says...
1:35pm Thu 7 Feb 13
Prisoner Cell Block A wrote:I know and my apologies....got me free wires crossed...again. Freeman and babes rule!
Joedavid wrote:Joe, re the youtube post yesterday, search freeman v cop in youtube browser....the cop just doesn't know how to handle himself.
If this is the normal way Police act then we all need to carry documents in the car.
To the 'informed poster' yesterday, who quoted Magna Carta 61 etc, I fully intend to do the research you suggested, my comment was a question to you, 'is it anyhting like....?' It wasn't a statement of fact and I had only just heard about the freeman on the land movement this weekend just gone. Far from taking blogs and comments as fact I was just showing interest and asking a question.
SRS74
says...
1:39pm Thu 7 Feb 13
Prisoner Cell Block A
says...
2:05pm Thu 7 Feb 13
Not so simple wrote:No apologies needed, I found many of your posts yesterday very informative, certainly something worth reading up and learning about. A definite 'gap' in my knowledge surrounds my own personal rights, and I suppose wrongs.
Prisoner Cell Block A wrote:I know and my apologies....got me free wires crossed...again. Freeman and babes rule!
Joedavid wrote:Joe, re the youtube post yesterday, search freeman v cop in youtube browser....the cop just doesn't know how to handle himself.
If this is the normal way Police act then we all need to carry documents in the car.
To the 'informed poster' yesterday, who quoted Magna Carta 61 etc, I fully intend to do the research you suggested, my comment was a question to you, 'is it anyhting like....?' It wasn't a statement of fact and I had only just heard about the freeman on the land movement this weekend just gone. Far from taking blogs and comments as fact I was just showing interest and asking a question.
Outraged English Subject
says...
7:00pm Thu 7 Feb 13
Joedavid wrote:Well said,
Well done T&A and readers who left comments yesterday.
Can this new chief commissioner sort this out with Chief Inspector Neil Hunter to ensure next time car owners are given time to prove they have insurance before his officers become judge and jury.
I do hope Chief Inspector Neil Hunter is taking notes!
A great result for Debbie Pickford.
yezboss
says...
8:13pm Thu 7 Feb 13
Not so simple
says...
9:21pm Thu 7 Feb 13
Prisoner Cell Block A wrote:Those that do know about one's rights are considered or labeled nutters or being out of touch with how things are in the modern world.
Not so simple wrote:No apologies needed, I found many of your posts yesterday very informative, certainly something worth reading up and learning about. A definite 'gap' in my knowledge surrounds my own personal rights, and I suppose wrongs.
Prisoner Cell Block A wrote:I know and my apologies....got me free wires crossed...again. Freeman and babes rule!
Joedavid wrote:Joe, re the youtube post yesterday, search freeman v cop in youtube browser....the cop just doesn't know how to handle himself.
If this is the normal way Police act then we all need to carry documents in the car.
To the 'informed poster' yesterday, who quoted Magna Carta 61 etc, I fully intend to do the research you suggested, my comment was a question to you, 'is it anyhting like....?' It wasn't a statement of fact and I had only just heard about the freeman on the land movement this weekend just gone. Far from taking blogs and comments as fact I was just showing interest and asking a question.
I Beleive that all kids should be taught about the bill of rights and the Magna carta aswell as the roles of people and government.
One will note that most of not all government departments including our MP's are trading as companies....why? Simply to limit their liability as a human being as companies cannot go to prison, companies are closed down or fined.
Joedavid says...
8:18am Thu 7 Feb 13
Can this new chief commissioner sort this out with Chief Inspector Neil Hunter to ensure next time car owners are given time to prove they have insurance before his officers become judge and jury.