Ear, nose and throat surgeon Professor Chris Raine and doctors and nurses at Bradford Royal Infirmary’s children’s department have been officially recognised as NHS Heroes for going the extra mile to improve the life of a young boy in their care.
The group were nominated in a national scheme as part of the NHS’s 64th anniversary celebrations, to highlight the achievements of staff who show exceptional compassion, kindness and skill above and beyond the call of everyday duty.
The group’s nomination was sent in by a patient’s mother, who said: “The staff went above and beyond expectation to fit my son, Charlie’s, tonsiladenoidectomy in at 8am on a Saturday morning, before usual surgery, because he was very ill.
“Then the aftercare they provided was excellent when he suffered an infection and was readmitted. Professor Raine even sent me a text while in Sweden to check on Charlie’s progress and co-ordinate his readmission.
“We were very worried and they were all fantastic. He has now made a full recovery and is thriving.”
Bryan Millar, chief executive of Bradford Teaching Hospitals, said: “I am delighted that Professor Chris Raine and Foundation Trust staff have been recognised for their hard work.
“Providing excellent healthcare is not just about saving lives, it’s often the small things that make a huge difference to people when they are being looked after through their most difficult and vulnerable of times.
“The length and effort that Professor Raine and his team have gone to is not only heart-warming, but shows that day in, day out, NHS staff here in Bradford are going the extra mile for patients and their families.”
Since the scheme started in July, more than 70 members of staff and teams were nominated across Yorkshire and Humber by patients, their families and NHS colleagues.