A CAR dealership with a branch in Bradford is celebrating after scooping three awards at the annual Skoda UK retailer of the year awards.
D. M. Keith was nominated in five of the eight award categories at the ceremony, which was held in Budapest, Hungary.
The awards recognise the best retailers in Skoda’s UK network.
The first award D. M. Keith picked up was the Customer Satisfaction Award, followed by the Aftersales Challenge Award for sales advisers, and the Sales Performance Scorecard.
D. M. Keith is the largest Skoda retailer group in the UK, with branches in Bradford, Leeds, Huddersfield, Wakefield, York and Hull.
Juila Pank, who picked up the Aftersales Challenge Award, has been with D. M. Keith for a just over a year and will now go on to the international awards to try and pick up the International Skoda Service Adviser of the Year.
She said: “Taking home the award has blown me away!
“It is an amazing feeling to be recognised by Skoda for the job I do. Working for D. M. Keith with our values of ‘fit, fun, family, and fearless’ has definitely made my role easier, and they have supported me all the way.
“In just a few short weeks I will be competing against the best of the best in the Skoda International finals, completing various tests and activities to determine the overall international winner.
“I am really nervous but I am also very excited.”
David Hoggart, one of D. M. Keith’s principal dealers, said he was over the moon to receive the top prize for customer care.
He said: “I’m immensely proud of my team at D. M. Keith who live and breathe customer care.
“It’s the culture throughout the company and to be recognised as the best in the UK for Skoda customer satisfaction is a huge accolade to all their hard work and commitment.
“The award is based on customer feedback to an independent company so I have to say a very sincere thank-you not only to my colleagues but also to all our customers as well.”