A woman who was told at Airedale General Hospital that she had pulled a muscle and should go home and rest later learned that she had actually broken her hip.
Carol Barton, 65, was in excruciating pain after falling heavily on a wet surface outside New Pudsey Railway Station.
“I managed to get up, but I knew I’d really hurt myself,” she said. “I couldn’t walk and had no control over my right foot.”
At the time, Mrs Barton had been travelling with her partner, who lives in Cross Hills, near Keighley. He drove her to the hospital closest to his own home with an accident and emergency department – Airedale.
Doctors there suggested Mrs Barton had probably pulled a muscle and advised her to go home and rest the leg.
She said she was surprised that the doctors did not x-ray her leg, but accepted their advice.
But after several days of “hobbling around in agony” her partner drove her back to the hospital in order to get a second opinion.
After explaining what had happened, Mrs Barton was immediately referred to a consultant orthopaedic specialist, who arranged for her leg to be x-rayed.
After looking at the results, the consultant told Mrs Barton, who lives near Northallerton, that she had a broken hip and would need an immediate hip replacement.
So just three days after she had been told she had a pulled muscle last month – she underwent surgery to replace her right hip.
“I’m very angry that the hospital didn’t take an x-ray of my leg when I first came into A&E,” she added.
Stacey Hunter, director of operations at Airedale NHS Foundation Trust, said: “It is regrettable that Mrs Barton was not x-rayed when she first attended our A&E department following her injury.
“When she returned to A&E, Mrs Barton was x-rayed and immediately referred to an orthopaedic specialist for urgent surgery which then took place.
“We’re carrying out a thorough investigation to understand why this happened, and as part of that process, we will be reviewing our procedures to ensure they are as robust as they can be. We apologise to Mrs Barton for the delay in diagnosis.”